Where do I find DDF files for update

[DCIM_Support]

(CID:100339889)

[DCIM_Support]

Hi Henrik,

Usually the updated DDF files are included with the product (DCE), so upgrading DCE (current version 7.2.7) would update DDF's as well.

(CID:100339893)

[DCIM_Support]

Not always the case.  When we went to Date Centre Expert 7.6.2, we had been on Liebert/Emerson DDF file version 30 for some time & as part of the upgrade we developed issues with our Liebert/Emerson devices.  We applied to APC/Schneider Support & the latest version on offer was version 37.

(CID:100339949)

[DCIM_Support]

Hi Jeff, It is important to note that the DDF files released with DCE are the once that has passed our internal test and verification process. There might be newer versions available. These will function fine. However without us being able to verify the functionality in detail due to us not having the device(s) in our lab we are not releasing those with our product. /Søren

(CID:100340011)

[DCIM_Support]

Hi Henrik,

                if DCE is upgraded then contact to multivendorsupport@apc.com

BR,

  Ajmal

(CID:100339897)

[DCIM_Support]

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