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Connection error when connecting to DCO server using DCO client
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Posted: โ2020-07-02 02:45 PM . Last Modified: โ2024-04-09 04:06 AM
Connection error when connecting to DCO server using DCO client
Hello,
Some time ago I started to get this error - an exception occured:
DCO client does not connect to the server. One or two times I also got some error about databases. Unfortunately I did not make a screenshot. But as far as I understand, these errors are caused by some database issues. Rebooted server several times - no luck. Using Webmin I restored the DCO databases to the time everything was working, but no luck yet. Probably there is something I don't know. Where should I start to debug this error?
(CID:100339835)
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Posted: โ2020-07-02 02:45 PM . Last Modified: โ2024-04-09 04:06 AM
Hi Rainmondas,
You might want to try with a clean client cache/temp files (usually located on C:\Users\
NOTE: it seems you are running an old version of the DCO - I would suggest to upgrade the product to the latest version (currently 7.5).
(CID:100339838)
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Posted: โ2020-07-02 02:45 PM . Last Modified: โ2024-04-09 04:06 AM
Thanks for the suggestion, cleaned the cache, but it did not help. Also freshly installed the client on another PC, still getting the same error. Any more suggestions? Before upgrading to the newer version I would like to solve the existing issue.
(CID:100339850)
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Posted: โ2020-07-02 02:45 PM . Last Modified: โ2024-04-09 04:06 AM
Hi Raimondas, I would be happy to verify it on the latest version - if it's okay with you I can contact you by direct email.
(CID:100339862)
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Posted: โ2020-07-02 02:45 PM . Last Modified: โ2024-04-09 04:06 AM
Hi, it seems the problem is a client side Windows PC/Windows server. I tried connecting only from Windows PCs and servers. My colleague, who has Debian 8 on his PC, is able to connect to the DCO server using the DCO 7.2 client, everything works like a charm. Sorry for bothering, I think some Windows updates are causing this problem.
(CID:100339907)
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Posted: โ2020-07-02 02:45 PM . Last Modified: โ2024-04-09 04:06 AM
Hi Raimondas, Many thanks for getting back and sharing the info. I'm not aware of any possible Windows update related cause, but I was wondering perhaps the location of the client temporary files could be something to look into, for details please see the following page: http://dcimsupport.apc.com/display/UAOps72/Changing+the+location+of+the+StruxureWare+Data+Center+Ope...
(CID:100339908)
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Posted: โ2020-07-02 02:45 PM . Last Modified: โ2024-04-09 04:06 AM
Hi, no problem. I changed temporary files location to some random and saw that new files were created there, but still was not able to successfully connect from Windows hosts. I also uninstalled Windows updates to the date I was able to connect, but no luck, same error.
(CID:100339960)
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Posted: โ2020-07-02 02:45 PM . Last Modified: โ2024-04-09 04:06 AM
Hi Raimondas, Without studding the logs it is hard to say what might be the issue/cause - as a minimum it would be useful to look into the logs (at least the client log file, which is usually (for DCO 7.2) located on \users\
(CID:100339968)
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Posted: โ2020-07-02 02:46 PM . Last Modified: โ2024-04-09 04:06 AM
Here is the log file contents: !SESSION 2015-08-18 14:25:03.041 ----------------------------------------------- eclipse.buildId=unknown java.version=1.6.0_22 java.vendor=Sun Microsystems Inc. BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=lt_LT Framework arguments: -application com.apc.isxo.client.bootstrap.application Command-line arguments: -os win32 -ws win32 -arch x86 -application com.apc.isxo.client.bootstrap.application -clean !ENTRY com.apc.isxo.client.bootstrap 1 0 2015-08-18 14:25:04.223 !MESSAGE Downloading to: /C:/Program Files (x86)/StruxureWare Data Center Operation 7.2.1/application/dropins !ENTRY com.apc.isxo.client.bootstrap 1 0 2015-08-18 14:25:07.815 !MESSAGE Logging in to 10.64.98.249:80 !ENTRY com.apc.isxo.client.bootstrap 1 0 2015-08-18 14:25:08.303 !MESSAGE Time to download: 0s !ENTRY com.apc.isxo.client.bootstrap 1 0 2015-08-18 14:25:10.377 !MESSAGE Logging in to 10.64.98.249:80 !ENTRY org.apache.commons.httpclient.HttpMethodBase 2 0 2015-08-18 14:25:10.431 !MESSAGE Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is recommended. !ENTRY org.apache.cxf.phase.PhaseInterceptorChain 2 0 2015-08-18 14:25:11.277 !MESSAGE Interceptor for {http://users.services.product.apc.com/}UsersWebServiceService#{http://users.services.product.apc.com/}getCurrentUser has thrown exception, unwinding now !STACK 0 org.apache.cxf.interceptor.Fault: Could not send Message. at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:64) at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:244) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:516) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:313) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:265) at org.apache.cxf.frontend.ClientProxy.invokeSync(ClientProxy.java:73) at org.apache.cxf.jaxws.JaxWsClientProxy.invoke(JaxWsClientProxy.java:124) at $Proxy59.getCurrentUser(Unknown Source) at com.apc.isxo.security.impl.LoginService.login(LoginService.java:99) at org.eclipse.equinox.security.auth.module.ExtensionLoginModule.login(ExtensionLoginModule.java:61) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at javax.security.auth.login.LoginContext.invoke(Unknown Source) at javax.security.auth.login.LoginContext.access$000(Unknown Source) at javax.security.auth.login.LoginContext$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.login.LoginContext.invokePriv(Unknown Source) at javax.security.auth.login.LoginContext.login(Unknown Source) at org.eclipse.equinox.internal.security.auth.SecureContext.login(SecureContext.java:50) at org.eclipse.equinox.internal.security.auth.SecureContext.getSubject(SecureContext.java:81) at com.apc.isxo.security.SecurityActivator.getLoginResult(SecurityActivator.java:45) at com.apc.sma.client.Application$1.run(Application.java:112) at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121) Caused by: java.net.SocketTimeoutException: SocketTimeoutException invoking http://10.64.98.249:80/isxo/core/product/UsersService: Read timed out at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source) at java.lang.reflect.Constructor.newInstance(Unknown Source) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.mapException(HTTPConduit.java:2058) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.close(HTTPConduit.java:2043) at org.apache.cxf.transport.AbstractConduit.close(AbstractConduit.java:66) at org.apache.cxf.transport.http.HTTPConduit.close(HTTPConduit.java:639) at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:62) ... 24 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read1(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source) at sun.net.www.http.HttpClient.parseHTTP(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at java.net.HttpURLConnection.getResponseCode(Unknown Source) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponseInternal(HTTPConduit.java:2165) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponse(HTTPConduit.java:2134) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.close(HTTPConduit.java:1988) ... 27 more !ENTRY com.apc.dsmf.ContinousFailoverTargetSelector 2 0 2015-08-18 14:25:11.300 !MESSAGE Retrying because of exeception: !STACK 0 org.apache.cxf.interceptor.Fault: Could not send Message. at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:64) at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:244) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:516) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:313) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:265) at org.apache.cxf.frontend.ClientProxy.invokeSync(ClientProxy.java:73) at org.apache.cxf.jaxws.JaxWsClientProxy.invoke(JaxWsClientProxy.java:124) at $Proxy59.getCurrentUser(Unknown Source) at com.apc.isxo.security.impl.LoginService.login(LoginService.java:99) at org.eclipse.equinox.security.auth.module.ExtensionLoginModule.login(ExtensionLoginModule.java:61) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at javax.security.auth.login.LoginContext.invoke(Unknown Source) at javax.security.auth.login.LoginContext.access$000(Unknown Source) at javax.security.auth.login.LoginContext$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.login.LoginContext.invokePriv(Unknown Source) at javax.security.auth.login.LoginContext.login(Unknown Source) at org.eclipse.equinox.internal.security.auth.SecureContext.login(SecureContext.java:50) at org.eclipse.equinox.internal.security.auth.SecureContext.getSubject(SecureContext.java:81) at com.apc.isxo.security.SecurityActivator.getLoginResult(SecurityActivator.java:45) at com.apc.sma.client.Application$1.run(Application.java:112) at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121) Caused by: java.net.SocketTimeoutException: SocketTimeoutException invoking http://10.64.98.249:80/isxo/core/product/UsersService: Read timed out at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source) at java.lang.reflect.Constructor.newInstance(Unknown Source) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.mapException(HTTPConduit.java:2058) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.close(HTTPConduit.java:2043) at org.apache.cxf.transport.AbstractConduit.close(AbstractConduit.java:66) at org.apache.cxf.transport.http.HTTPConduit.close(HTTPConduit.java:639) at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:62) ... 24 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read1(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source) at sun.net.www.http.HttpClient.parseHTTP(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at java.net.HttpURLConnection.getResponseCode(Unknown Source) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponseInternal(HTTPConduit.java:2165) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponse(HTTPConduit.java:2134) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.close(HTTPConduit.java:1988) ... 27 more !ENTRY org.apache.cxf.clustering.AbstractStaticFailoverStrategy 2 0 2015-08-18 14:25:13.301 !MESSAGE FAILING_OVER_TO_ADDRESS_OVERRIDE !ENTRY com.apc.sma.client.Application 4 0 2015-08-18 14:25:13.640 !MESSAGE Running server version 7.2.1.74774 (Release) !ENTRY com.apc.sma.client.Application 4 0 2015-08-18 14:25:13.641 !MESSAGE Client cache under: file:/D:/APC_cache/ !ENTRY org.hibernate.connection.UserSuppliedConnectionProvider 2 0 2015-08-18 14:25:15.546 !MESSAGE No connection properties specified - the user must supply JDBC connections !ENTRY org.eclipse.osgi 2 1 2015-08-18 14:25:20.899 !MESSAGE NLS missing message: DeviceDescriptionColumn_NewSystemProxy in: com.apc.config.externalsystemlink.ui.messages !ENTRY org.apache.cxf.phase.PhaseInterceptorChain 2 0 2015-08-18 14:25:36.676 !MESSAGE Interceptor for {http://server.core.itil.apc.com/}IHiberSyncWebServiceService#{http://server.core.itil.apc.com/}getModelInformationForStartup has thrown exception, unwinding now !STACK 0 org.apache.cxf.interceptor.Fault: Could not send Message. at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:64) at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:244) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:516) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:313) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:265) at org.apache.cxf.frontend.ClientProxy.invokeSync(ClientProxy.java:73) at org.apache.cxf.jaxws.JaxWsClientProxy.invoke(JaxWsClientProxy.java:124) at $Proxy107.getModelInformationForStartup(Unknown Source) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationForStartupCallback.getFromServer(HiberSyncClient.java:610) at com.apc.config.hibersync.client.HiberSyncClient.getFromCacheOrServer(HiberSyncClient.java:1222) at com.apc.config.hibersync.client.HiberSyncClient.doGetModelInformationForStartup(HiberSyncClient.java:634) at com.apc.config.hibersync.client.HiberSyncClient.getCustomCatalogModelInformationForStartup(HiberSyncClient.java:654) at com.apc.config.hibersync.client.HiberSyncClient.getModelInformationForStartup(HiberSyncClient.java:669) at com.apc.config.hibersync.client.HiberSyncClient.access$0(HiberSyncClient.java:661) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:490) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:1) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: java.net.SocketTimeoutException: SocketTimeoutException invoking http://10.64.98.249:80/isxo/physicalmodel/ModelService: Read timed out at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source) at java.lang.reflect.Constructor.newInstance(Unknown Source) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.mapException(HTTPConduit.java:2058) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.close(HTTPConduit.java:2043) at org.apache.cxf.transport.AbstractConduit.close(AbstractConduit.java:66) at org.apache.cxf.transport.http.HTTPConduit.close(HTTPConduit.java:639) at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:62) ... 23 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read1(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source) at sun.net.www.http.HttpClient.parseHTTP(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at java.net.HttpURLConnection.getResponseCode(Unknown Source) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponseInternal(HTTPConduit.java:2165) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponse(HTTPConduit.java:2134) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.close(HTTPConduit.java:1988) ... 26 more !ENTRY com.apc.dsmf.ContinousFailoverTargetSelector 2 0 2015-08-18 14:25:36.681 !MESSAGE Retrying because of exeception: !STACK 0 org.apache.cxf.interceptor.Fault: Could not send Message. at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:64) at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:244) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:516) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:313) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:265) at org.apache.cxf.frontend.ClientProxy.invokeSync(ClientProxy.java:73) at org.apache.cxf.jaxws.JaxWsClientProxy.invoke(JaxWsClientProxy.java:124) at $Proxy107.getModelInformationForStartup(Unknown Source) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationForStartupCallback.getFromServer(HiberSyncClient.java:610) at com.apc.config.hibersync.client.HiberSyncClient.getFromCacheOrServer(HiberSyncClient.java:1222) at com.apc.config.hibersync.client.HiberSyncClient.doGetModelInformationForStartup(HiberSyncClient.java:634) at com.apc.config.hibersync.client.HiberSyncClient.getCustomCatalogModelInformationForStartup(HiberSyncClient.java:654) at com.apc.config.hibersync.client.HiberSyncClient.getModelInformationForStartup(HiberSyncClient.java:669) at com.apc.config.hibersync.client.HiberSyncClient.access$0(HiberSyncClient.java:661) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:490) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:1) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: java.net.SocketTimeoutException: SocketTimeoutException invoking http://10.64.98.249:80/isxo/physicalmodel/ModelService: Read timed out at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source) at java.lang.reflect.Constructor.newInstance(Unknown Source) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.mapException(HTTPConduit.java:2058) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.close(HTTPConduit.java:2043) at org.apache.cxf.transport.AbstractConduit.close(AbstractConduit.java:66) at org.apache.cxf.transport.http.HTTPConduit.close(HTTPConduit.java:639) at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:62) ... 23 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read1(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source) at sun.net.www.http.HttpClient.parseHTTP(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at java.net.HttpURLConnection.getResponseCode(Unknown Source) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponseInternal(HTTPConduit.java:2165) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponse(HTTPConduit.java:2134) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.close(HTTPConduit.java:1988) ... 26 more !ENTRY org.apache.cxf.clustering.AbstractStaticFailoverStrategy 2 0 2015-08-18 14:25:38.685 !MESSAGE FAILING_OVER_TO_ADDRESS_OVERRIDE !ENTRY com.apc.dcoverview 1 -1 2015-08-18 14:25:41.722 !MESSAGE Generic error loading model; reloading everything !STACK 0 java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: Read timed out at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:521) at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:1) at com.apc.timing.TimingContext.time(TimingContext.java:166) at com.apc.config.hibersync.client.HiberSyncClient.synchronizeOnEmptyModel(HiberSyncClient.java:572) at com.apc.config.hibersync.client.HiberSyncClient.synchronizeWithServer(HiberSyncClient.java:261) at com.apc.dcoverview.OperationsClientPersistenceHelper.loadClientDatabase(OperationsClientPersistenceHelper.java:76) at com.apc.dcoverview.AbstractClientPersistenceHelper.createHiberSyncClient(AbstractClientPersistenceHelper.java:71) at com.apc.dcoverview.DCOverviewServices.createHiberSyncClient(DCOverviewServices.java:681) at com.apc.dcoverview.DCOverviewServices.registerDCOverviewServices(DCOverviewServices.java:275) at com.apc.dcoverview.DCOverviewServices.loadModel(DCOverviewServices.java:226) at com.apc.config.workbench.ServiceRegistryReader.loadForegroundServices(ServiceRegistryReader.java:213) at com.apc.config.workbench.ServiceRegistryReader.loadServices(ServiceRegistryReader.java:71) at com.apc.sma.client.ApplicationWorkbenchAdvisor$2.run(ApplicationWorkbenchAdvisor.java:168) at com.apc.config.workbench.threads.impl.wrappers.RunnableWrapper.run(RunnableWrapper.java:18) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(Unknown Source) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) at com.apc.config.workbench.threads.impl.ModelModificationThread.run(ModelModificationThread.java:10) Caused by: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: Read timed out at java.util.concurrent.FutureTask$Sync.innerGet(Unknown Source) at java.util.concurrent.FutureTask.get(Unknown Source) at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:519) ... 22 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read1(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at sun.net.www.MeteredStream.read(Unknown Source) at java.io.FilterInputStream.read(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source) at java.io.FilterInputStream.read(Unknown Source) at java.io.PushbackInputStream.read(Unknown Source) at org.apache.cxf.attachment.MimeBodyPartInputStream.read(MimeBodyPartInputStream.java:74) at java.io.InputStream.read(Unknown Source) at org.apache.cxf.attachment.DelegatingInputStream.read(DelegatingInputStream.java:86) at org.apache.cxf.helpers.IOUtils.copy(IOUtils.java:134) at org.apache.cxf.helpers.IOUtils.copy(IOUtils.java:102) at org.apache.cxf.attachment.AttachmentDataSource.cache(AttachmentDataSource.java:49) at org.apache.cxf.attachment.AttachmentDeserializer.cacheStreamedAttachments(AttachmentDeserializer.java:229) at org.apache.cxf.attachment.AttachmentDeserializer.hasNext(AttachmentDeserializer.java:339) at org.apache.cxf.attachment.LazyAttachmentCollection.hasNext(LazyAttachmentCollection.java:77) at org.apache.cxf.attachment.AttachmentDeserializer.markClosed(AttachmentDeserializer.java:323) at org.apache.cxf.attachment.DelegatingInputStream.close(DelegatingInputStream.java:47) at org.apache.cxf.attachment.DelegatingInputStream.close(DelegatingInputStream.java:45) at com.apc.config.hibersync.client.HiberSyncClient.getFromCacheOrServer(HiberSyncClient.java:1231) at com.apc.config.hibersync.client.HiberSyncClient.doGetModelInformationForStartup(HiberSyncClient.java:634) at com.apc.config.hibersync.client.HiberSyncClient.getModelInformationForStartup(HiberSyncClient.java:673) at com.apc.config.hibersync.client.HiberSyncClient.access$0(HiberSyncClient.java:661) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:490) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:1) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) !ENTRY org.hibernate.connection.UserSuppliedConnectionProvider 2 0 2015-08-18 14:25:42.264 !MESSAGE No connection properties specified - the user must supply JDBC connections !ENTRY com.apc.dcoverview 4 -1 2015-08-18 14:26:44.287 !MESSAGE Generic error loading model; reloading everything !STACK 0 java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: Read timed out at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:521) at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:1) at com.apc.timing.TimingContext.time(TimingContext.java:166) at com.apc.config.hibersync.client.HiberSyncClient.synchronizeOnEmptyModel(HiberSyncClient.java:572) at com.apc.config.hibersync.client.HiberSyncClient.synchronizeWithServer(HiberSyncClient.java:261) at com.apc.dcoverview.OperationsClientPersistenceHelper.loadClientDatabase(OperationsClientPersistenceHelper.java:76) at com.apc.dcoverview.OperationsClientPersistenceHelper.dropAndRecreate(OperationsClientPersistenceHelper.java:222) at com.apc.dcoverview.OperationsClientPersistenceHelper.loadClientDatabase(OperationsClientPersistenceHelper.java:84) at com.apc.dcoverview.AbstractClientPersistenceHelper.createHiberSyncClient(AbstractClientPersistenceHelper.java:71) at com.apc.dcoverview.DCOverviewServices.createHiberSyncClient(DCOverviewServices.java:681) at com.apc.dcoverview.DCOverviewServices.registerDCOverviewServices(DCOverviewServices.java:275) at com.apc.dcoverview.DCOverviewServices.loadModel(DCOverviewServices.java:226) at com.apc.config.workbench.ServiceRegistryReader.loadForegroundServices(ServiceRegistryReader.java:213) at com.apc.config.workbench.ServiceRegistryReader.loadServices(ServiceRegistryReader.java:71) at com.apc.sma.client.ApplicationWorkbenchAdvisor$2.run(ApplicationWorkbenchAdvisor.java:168) at com.apc.config.workbench.threads.impl.wrappers.RunnableWrapper.run(RunnableWrapper.java:18) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(Unknown Source) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) at com.apc.config.workbench.threads.impl.ModelModificationThread.run(ModelModificationThread.java:10) Caused by: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: Read timed out at java.util.concurrent.FutureTask$Sync.innerGet(Unknown Source) at java.util.concurrent.FutureTask.get(Unknown Source) at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:519) ... 24 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read1(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at sun.net.www.MeteredStream.read(Unknown Source) at java.io.FilterInputStream.read(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source) at java.io.FilterInputStream.read(Unknown Source) at java.io.PushbackInputStream.read(Unknown Source) at org.apache.cxf.attachment.MimeBodyPartInputStream.read(MimeBodyPartInputStream.java:74) at java.io.InputStream.read(Unknown Source) at org.apache.cxf.attachment.DelegatingInputStream.read(DelegatingInputStream.java:86) at org.apache.cxf.attachment.DelegatingInputStream.read(DelegatingInputStream.java:86) at org.apache.commons.io.IOUtils.copyLarge(IOUtils.java:1025) at org.apache.commons.io.IOUtils.copy(IOUtils.java:999) at com.apc.config.hibersync.client.HiberSyncClient.getFromCacheOrServer(HiberSyncClient.java:1229) at com.apc.config.hibersync.client.HiberSyncClient.doGetModelInformationForStartup(HiberSyncClient.java:634) at com.apc.config.hibersync.client.HiberSyncClient.getModelInformationForStartup(HiberSyncClient.java:673) at com.apc.config.hibersync.client.HiberSyncClient.access$0(HiberSyncClient.java:661) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:490) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:1) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) !ENTRY com.apc.dcoverview.DCOverviewServices 4 0 2015-08-18 14:26:44.323 !MESSAGE Unable to setup input !STACK 0 java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: Read timed out at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:521) at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:1) at com.apc.timing.TimingContext.time(TimingContext.java:166) at com.apc.config.hibersync.client.HiberSyncClient.synchronizeOnEmptyModel(HiberSyncClient.java:572) at com.apc.config.hibersync.client.HiberSyncClient.synchronizeWithServer(HiberSyncClient.java:261) at com.apc.dcoverview.OperationsClientPersistenceHelper.loadClientDatabase(OperationsClientPersistenceHelper.java:76) at com.apc.dcoverview.OperationsClientPersistenceHelper.dropAndRecreate(OperationsClientPersistenceHelper.java:222) at com.apc.dcoverview.OperationsClientPersistenceHelper.loadClientDatabase(OperationsClientPersistenceHelper.java:84) at com.apc.dcoverview.AbstractClientPersistenceHelper.createHiberSyncClient(AbstractClientPersistenceHelper.java:71) at com.apc.dcoverview.DCOverviewServices.createHiberSyncClient(DCOverviewServices.java:681) at com.apc.dcoverview.DCOverviewServices.registerDCOverviewServices(DCOverviewServices.java:275) at com.apc.dcoverview.DCOverviewServices.loadModel(DCOverviewServices.java:226) at com.apc.config.workbench.ServiceRegistryReader.loadForegroundServices(ServiceRegistryReader.java:213) at com.apc.config.workbench.ServiceRegistryReader.loadServices(ServiceRegistryReader.java:71) at com.apc.sma.client.ApplicationWorkbenchAdvisor$2.run(ApplicationWorkbenchAdvisor.java:168) at com.apc.config.workbench.threads.impl.wrappers.RunnableWrapper.run(RunnableWrapper.java:18) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(Unknown Source) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) at com.apc.config.workbench.threads.impl.ModelModificationThread.run(ModelModificationThread.java:10) Caused by: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: Read timed out at java.util.concurrent.FutureTask$Sync.innerGet(Unknown Source) at java.util.concurrent.FutureTask.get(Unknown Source) at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:519) ... 24 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read1(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at sun.net.www.MeteredStream.read(Unknown Source) at java.io.FilterInputStream.read(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source) at java.io.FilterInputStream.read(Unknown Source) at java.io.PushbackInputStream.read(Unknown Source) at org.apache.cxf.attachment.MimeBodyPartInputStream.read(MimeBodyPartInputStream.java:74) at java.io.InputStream.read(Unknown Source) at org.apache.cxf.attachment.DelegatingInputStream.read(DelegatingInputStream.java:86) at org.apache.cxf.attachment.DelegatingInputStream.read(DelegatingInputStream.java:86) at org.apache.commons.io.IOUtils.copyLarge(IOUtils.java:1025) at org.apache.commons.io.IOUtils.copy(IOUtils.java:999) at com.apc.config.hibersync.client.HiberSyncClient.getFromCacheOrServer(HiberSyncClient.java:1229) at com.apc.config.hibersync.client.HiberSyncClient.doGetModelInformationForStartup(HiberSyncClient.java:634) at com.apc.config.hibersync.client.HiberSyncClient.getModelInformationForStartup(HiberSyncClient.java:673) at com.apc.config.hibersync.client.HiberSyncClient.access$0(HiberSyncClient.java:661) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:490) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:1) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) !ENTRY com.apc.dcoverview 4 0 2015-08-18 14:26:44.329 !MESSAGE Error creating startup input (loading) !STACK 0 java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: Read timed out at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:521) at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:1) at com.apc.timing.TimingContext.time(TimingContext.java:166) at com.apc.config.hibersync.client.HiberSyncClient.synchronizeOnEmptyModel(HiberSyncClient.java:572) at com.apc.config.hibersync.client.HiberSyncClient.synchronizeWithServer(HiberSyncClient.java:261) at com.apc.dcoverview.OperationsClientPersistenceHelper.loadClientDatabase(OperationsClientPersistenceHelper.java:76) at com.apc.dcoverview.OperationsClientPersistenceHelper.dropAndRecreate(OperationsClientPersistenceHelper.java:222) at com.apc.dcoverview.OperationsClientPersistenceHelper.loadClientDatabase(OperationsClientPersistenceHelper.java:84) at com.apc.dcoverview.AbstractClientPersistenceHelper.createHiberSyncClient(AbstractClientPersistenceHelper.java:71) at com.apc.dcoverview.DCOverviewServices.createHiberSyncClient(DCOverviewServices.java:681) at com.apc.dcoverview.DCOverviewServices.registerDCOverviewServices(DCOverviewServices.java:275) at com.apc.dcoverview.DCOverviewServices.loadModel(DCOverviewServices.java:226) at com.apc.config.workbench.ServiceRegistryReader.loadForegroundServices(ServiceRegistryReader.java:213) at com.apc.config.workbench.ServiceRegistryReader.loadServices(ServiceRegistryReader.java:71) at com.apc.sma.client.ApplicationWorkbenchAdvisor$2.run(ApplicationWorkbenchAdvisor.java:168) at com.apc.config.workbench.threads.impl.wrappers.RunnableWrapper.run(RunnableWrapper.java:18) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(Unknown Source) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) at com.apc.config.workbench.threads.impl.ModelModificationThread.run(ModelModificationThread.java:10) Caused by: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: Read timed out at java.util.concurrent.FutureTask$Sync.innerGet(Unknown Source) at java.util.concurrent.FutureTask.get(Unknown Source) at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:519) ... 24 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read1(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at sun.net.www.MeteredStream.read(Unknown Source) at java.io.FilterInputStream.read(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source) at java.io.FilterInputStream.read(Unknown Source) at java.io.PushbackInputStream.read(Unknown Source) at org.apache.cxf.attachment.MimeBodyPartInputStream.read(MimeBodyPartInputStream.java:74) at java.io.InputStream.read(Unknown Source) at org.apache.cxf.attachment.DelegatingInputStream.read(DelegatingInputStream.java:86) at org.apache.cxf.attachment.DelegatingInputStream.read(DelegatingInputStream.java:86) at org.apache.commons.io.IOUtils.copyLarge(IOUtils.java:1025) at org.apache.commons.io.IOUtils.copy(IOUtils.java:999) at com.apc.config.hibersync.client.HiberSyncClient.getFromCacheOrServer(HiberSyncClient.java:1229) at com.apc.config.hibersync.client.HiberSyncClient.doGetModelInformationForStartup(HiberSyncClient.java:634) at com.apc.config.hibersync.client.HiberSyncClient.getModelInformationForStartup(HiberSyncClient.java:673) at com.apc.config.hibersync.client.HiberSyncClient.access$0(HiberSyncClient.java:661) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:490) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:1) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) !ENTRY com.apc.config.workbench 4 0 2015-08-18 14:26:44.342 !MESSAGE Was loading service: com.apc.dcoverview.DCOverviewServices when an error occured !STACK 0 com.apc.config.workbench.StartUpError: Program exception: An exception occurred - the application will be shut down. at com.apc.dcoverview.DCOverviewServices.loadModel(DCOverviewServices.java:233) at com.apc.config.workbench.ServiceRegistryReader.loadForegroundServices(ServiceRegistryReader.java:213) at com.apc.config.workbench.ServiceRegistryReader.loadServices(ServiceRegistryReader.java:71) at com.apc.sma.client.ApplicationWorkbenchAdvisor$2.run(ApplicationWorkbenchAdvisor.java:168) at com.apc.config.workbench.threads.impl.wrappers.RunnableWrapper.run(RunnableWrapper.java:18) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(Unknown Source) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) at com.apc.config.workbench.threads.impl.ModelModificationThread.run(ModelModificationThread.java:10) Caused by: java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: Read timed out at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:521) at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:1) at com.apc.timing.TimingContext.time(TimingContext.java:166) at com.apc.config.hibersync.client.HiberSyncClient.synchronizeOnEmptyModel(HiberSyncClient.java:572) at com.apc.config.hibersync.client.HiberSyncClient.synchronizeWithServer(HiberSyncClient.java:261) at com.apc.dcoverview.OperationsClientPersistenceHelper.loadClientDatabase(OperationsClientPersistenceHelper.java:76) at com.apc.dcoverview.OperationsClientPersistenceHelper.dropAndRecreate(OperationsClientPersistenceHelper.java:222) at com.apc.dcoverview.OperationsClientPersistenceHelper.loadClientDatabase(OperationsClientPersistenceHelper.java:84) at com.apc.dcoverview.AbstractClientPersistenceHelper.createHiberSyncClient(AbstractClientPersistenceHelper.java:71) at com.apc.dcoverview.DCOverviewServices.createHiberSyncClient(DCOverviewServices.java:681) at com.apc.dcoverview.DCOverviewServices.registerDCOverviewServices(DCOverviewServices.java:275) at com.apc.dcoverview.DCOverviewServices.loadModel(DCOverviewServices.java:226) ... 13 more Caused by: java.util.concurrent.ExecutionException: java.net.SocketTimeoutException: Read timed out at java.util.concurrent.FutureTask$Sync.innerGet(Unknown Source) at java.util.concurrent.FutureTask.get(Unknown Source) at com.apc.config.hibersync.client.HiberSyncClient$WaitForGetModelInformationRunnable.run(HiberSyncClient.java:519) ... 24 more Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read1(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at sun.net.www.MeteredStream.read(Unknown Source) at java.io.FilterInputStream.read(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read(Unknown Source) at java.io.FilterInputStream.read(Unknown Source) at java.io.PushbackInputStream.read(Unknown Source) at org.apache.cxf.attachment.MimeBodyPartInputStream.read(MimeBodyPartInputStream.java:74) at java.io.InputStream.read(Unknown Source) at org.apache.cxf.attachment.DelegatingInputStream.read(DelegatingInputStream.java:86) at org.apache.cxf.attachment.DelegatingInputStream.read(DelegatingInputStream.java:86) at org.apache.commons.io.IOUtils.copyLarge(IOUtils.java:1025) at org.apache.commons.io.IOUtils.copy(IOUtils.java:999) at com.apc.config.hibersync.client.HiberSyncClient.getFromCacheOrServer(HiberSyncClient.java:1229) at com.apc.config.hibersync.client.HiberSyncClient.doGetModelInformationForStartup(HiberSyncClient.java:634) at com.apc.config.hibersync.client.HiberSyncClient.getModelInformationForStartup(HiberSyncClient.java:673) at com.apc.config.hibersync.client.HiberSyncClient.access$0(HiberSyncClient.java:661) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:490) at com.apc.config.hibersync.client.HiberSyncClient$GetModelInformationCallable.call(HiberSyncClient.java:1) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) !ENTRY org.apache.cxf.phase.PhaseInterceptorChain 2 0 2015-08-18 14:26:54.275 !MESSAGE Interceptor for {http://server.core.itil.apc.com/}IHiberSyncWebServiceService#{http://server.core.itil.apc.com/}getModelInstanceUuid has thrown exception, unwinding now !STACK 0 org.apache.cxf.interceptor.Fault: Response was of unexpected text/html ContentType. Incoming portion of HTML stream:
Bad Request
Your browser sent a request that this server could not understand.
Bad Request
Your browser sent a request that this server could not understand.
Bad Request
Your browser sent a request that this server could not understand.
Bad Request
Your browser sent a request that this server could not understand.
Bad Request
Your browser sent a request that this server could not understand.
Bad Request
Your browser sent a request that this server could not understand.
(CID:100339976)
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Posted: โ2020-07-02 02:46 PM . Last Modified: โ2024-04-09 04:06 AM
Hi Raimondas, Many thanks for sharing. As you might have noticed, the client log file contains a lot of "Read timed out" messages and more noticeably the "400 Bad Request". I guess, the server (DCO) have crashed in some point and now client is getting only a portion of the data. I suppose cleaning up the database and then rebooting might resolve the problem, here is how to do: ssh log in to the server (as root), and run the following command(s) to clean up and reboot: service operations purge reboot Server should be ready after app. 20 min. It would also be great to test it with a clean/fresh installed client application software (which can be downloaded from the server download page, eg. http://
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Posted: โ2020-07-02 02:46 PM . Last Modified: โ2024-04-09 04:06 AM
Hi, Jef, It is strange that Linux hosts are able to connect to the server and Windows hosts are not. However, I cleaned the database using the commands you wrote, also freshly installed the client app, but nothing changed. By the way, cleaning was very short, it took only few seconds, I don't know whether it is normal ar not. Regarding updating the DCO server, how can I download the updates? Update: I managed to connect to DCO server from another Windows host, which I see has some updates pending. I will try to figure out if the updates are the cause.
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Posted: โ2020-07-02 02:46 PM . Last Modified: โ2024-04-09 04:06 AM
Hi Raimondas, I was wondering the same thing - in addition to your findings, in general the location/routing of the client machines is also something, which can be added to trouble shootings. Furthermore, it can also be noted that firewall settings, possible antivirus programs and other applications can be very different on different workstations and might contribute to the client-server connection issue(s). Excellent, that you managed to verify the database is okay and the server can be upgraded. Concerning cleaning up the database, your observation is correct - the process is very fast. Regarding the upgrade: in general, customers holding a valid support contract are able to get the product downloads from the local Tech Support. The following web site contains the contact details: http://www.apc.com/site/support/UK/en/contact-information/
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Posted: โ2020-07-02 02:46 PM . Last Modified: โ2024-04-09 04:05 AM
Hi, I have tried different scenarios when disabling firewall/antivirus, also tried connecting from the same network, from freshly installed Windows hosts and so on. Now I am trying to figure out what hosts (Windows servers or desktops) are not able to connect. Thanks for help, I have contacted our Schneider Electric sales manager, I think we will figure out what to do.
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Posted: โ2020-07-02 02:46 PM . Last Modified: โ2024-04-09 04:05 AM
Hi Raimodas, I had a similar problem and I fixed it by setting regional and time setting to USA. Give it a try, I might work ๐ Regards
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Posted: โ2020-07-02 02:46 PM . Last Modified: โ2024-04-09 04:05 AM
Hi, Thanks, I have used your suggestion and changed the Windows host's regional and time settings, but unfortunately it did not help. Will try different Windows versions, maybe there is a problem only with some versions and DCE client app.
(CID:100340296)
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Posted: โ2020-07-02 02:46 PM . Last Modified: โ2024-04-09 04:05 AM
Our solution was disabling SSL on the advanced tab of the login screen. That allowed us to connect. It would load about that far and hang.
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Posted: โ2020-07-02 02:46 PM . Last Modified: โ2024-04-09 04:05 AM
Actually, I was trying to connect with SSL disabled. Now as you have mentioned about SSL, I have tried to connect while enabling it, and the connection was successful. Now I am able to connect from windows hosts that I was not able to connect earlier when not using SSL.
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Posted: โ2020-07-02 02:47 PM . Last Modified: โ2023-10-31 10:21 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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