Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

Unexpected Inlet Temperature

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
  • Unexpected Inlet Temperature
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
124
Jef
Admiral Jef Admiral
110
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to EcoStruxure IT forum
Solved
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

0 Likes
6
851
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

Unexpected Inlet Temperature

Hi All,

 

I have configured cooling system on DCO. There is Uniflair Crah that have only Modbus TCP communication protocol.  So i manualy gave Crah supply and measured return temp. on Crah. When i gave the those value i have seen so big values as you can se attached values. What is that reason? Please can you advice me how can i configure Crah without SNMP protocol.

 

Thanks 

Kerem

Cooling.png

(CID:105468611)

Labels
  • Labels:
  • Data Center Expert
  • Data Center Operation
Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

0 Likes
0
851
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

Hi Kerem,

 

If you're looking to add the unit to StruxureWare Data Center Expert and in turn have DataCenter Operation pick up thee values from there, DCE is capable of monitoring not only SNMP devices but Modbus over IP devices as well. You will want to first contact Multivendorsupport@apcc.com if you do not have the proper DDF for your device. Once you receive the DDF, you simply add that DDF to the DCE server then discover that device telling the DCE server the IP, slave address, and DDF to use for discovery. You should now have the values in DCE.

 

Assuming your DCO server is communicating with this DCE server, you should be able to see that device and associate it with the device in the DCO model.

 

Thanks,

Steve

(CID:105468614)

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
Replies 6
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

0 Likes
0
852
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

Hi Kerem,

 

If you're looking to add the unit to StruxureWare Data Center Expert and in turn have DataCenter Operation pick up thee values from there, DCE is capable of monitoring not only SNMP devices but Modbus over IP devices as well. You will want to first contact Multivendorsupport@apcc.com if you do not have the proper DDF for your device. Once you receive the DDF, you simply add that DDF to the DCE server then discover that device telling the DCE server the IP, slave address, and DDF to use for discovery. You should now have the values in DCE.

 

Assuming your DCO server is communicating with this DCE server, you should be able to see that device and associate it with the device in the DCO model.

 

Thanks,

Steve

(CID:105468614)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

0 Likes
0
851
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

Hi Kerem,

In continuation to the point that Steve has made above please see a dedicated section I created for similar Building side Integration and what all you need to look out for.

 

 

(CID:105468663)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

0 Likes
2
851
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

Hi Kerem (kerem.yilmaz)

According to your screen capture, I believe you have basically some configuration issues and clearly the cooling calculator is not working correctly and complaining about the Invalid temperatures!

  • I would suggest checking if the containment system is properly setup (and racks are completely placed inside it).
  • And for the manually entered CRAC temperatures, I would suggest to leave the "Measured Return Temperature" filed empty, and let the software do the cooling calculations.

Hope this helps,

Kind regards

(CID:105468783)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

In response to DCIM_Support
0 Likes
0
851
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 01:08 AM . Last Modified: ‎2024-04-09 12:42 AM

Thanks for advice Jef, I will apply your suggestions. By the way, i have 5 cold aisle all of them is looking good and estimate normaly without any err message exept one cold aisle. That cold aisle says"System can not compute :" as you can see in attach. I tried so mant times for changing and compute but i have not succeded. Do you prefer any way to compure corretly. One more, how can i cahage the crack temperature threshold level ? Regards Kerem

Cooling.jpg

(CID:105468819)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 01:09 AM . Last Modified: ‎2024-04-09 12:42 AM

In response to DCIM_Support
0 Likes
0
851
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 01:09 AM . Last Modified: ‎2024-04-09 12:42 AM

Hi Kerem, You are welcome, Please take a look at the following image, it is actually your screen capture, where I have highlighted the notifications concerning why "the system cannot compute". ( 1_capture.JPG ) It says: a) The containment system has gaps. Basically you might need to remove the empty space between the racks. In this case you have only half full container, so you might want to use "block" (or similar), as a work-around, to replace the large empty space/gaps in the containment system. b) The containment system must snap to equipment in the ends. Apparently racks are not correctly placed inside the containment system (specially in the ends), small adjustments seems to be needed. To change the cooling temperature threshold, right click on floor > Properties > Cooling, and then change/set your "Cooler supply" temperature. illustrated in 2_cooler-supply.JPG Hope this helps, Kind regards --

(CID:105468894)

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 01:09 AM . Last Modified: ‎2023-10-31 11:40 PM

0 Likes
0
851
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 01:09 AM . Last Modified: ‎2023-10-31 11:40 PM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply

Link copied. Please paste this link to share this article on your social media post.

Contact Support
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of