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There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

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There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This question was originally posted on DCIM Support by Andres Alfredo Gonzales De La Cotera Herrera on 2018-06-12


(CID:132651509)


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DCIM_Support
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Re: There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This answer was originally posted on DCIM Support by spezialist on 2018-06-13


Dear Andres Alfredo Gonzales De La Cotera Herrera,

Please use the Device Support resource to download the correct DDF-file for your cooling device. I want to note, that more recently the process of querying DDF-files has changed for the better: now you can download the DDF-files you need without contacting the support team 😀.

In addition, as stated in the post , a very important resource is a http://webcard-it.schneider-electric.com/enterPanel.asp. Registration on the resource is free and can help solve the problems of connecting your Schneider Electric cooling device to a DCE-server.

If you have any further questions, please ask.

With respect.

(CID:132651688)

See Answer In Context

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DCIM_Support
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Re: There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This answer was originally posted on DCIM Support by spezialist on 2018-06-13


Dear Andres Alfredo Gonzales De La Cotera Herrera,

Please use the Device Support resource to download the correct DDF-file for your cooling device. I want to note, that more recently the process of querying DDF-files has changed for the better: now you can download the DDF-files you need without contacting the support team 😀.

In addition, as stated in the post , a very important resource is a http://webcard-it.schneider-electric.com/enterPanel.asp. Registration on the resource is free and can help solve the problems of connecting your Schneider Electric cooling device to a DCE-server.

If you have any further questions, please ask.

With respect.

(CID:132651688)

DCIM_Support
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Re: There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This comment was originally posted on DCIM Support by Andres Alfredo Gonzales De La Cotera Herrera on 2018-06-13


Thank you very much, I knowed there were pages to download.

Best Regards

Andres Gonzales

 

(CID:132652383)

DCIM_Support
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Re: There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This comment was originally posted on DCIM Support by Andres Alfredo Gonzales De La Cotera Herrera on 2018-06-14


Hello again,

I was looking in the page but, I don't know which of equipment is for mi Air Condition UNIFLAIR-AMICO-MP40 DX.

When I added (uniflair_am_Amico_MP40_Controller), in the DCE not had any sensor and not showed me the option of Acept.  The Air Condition model is: SDAV0601A.

(CID:132652377)

DCIM_Support
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Re: There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This comment was originally posted on DCIM Support by spezialist on 2018-06-14


Dear Andres Alfredo Gonzales De La Cotera Herrera,

When I added (uniflair_am_Amico_MP40_Controller), in the DCE not had any sensor and not showed me the option of Acept.  The Air Condition model is: SDAV0601A.

This is because the zip-file you specified does not contain DDF-files, that is, you downloaded the Webpages for the pCOWeb controllers.

1. Try downloading and importing this DDF-file from the Device Support resource:

This DDF-file has name uniflair_am_IT_M_Controller_TS_SNMP.xml and its ddfversion is 2.

2. If this DDF-file does not suit you, then on the resource http://webcard-it.schneider-electric.com/enterPanel.asp you need to download the zip-file with bundle DDF-files:

In addition, there is also an e-mail where you need to go if you can not get a successful result with your cooling device.

Try and tell us please the result.

With respect.

(CID:132652473)

DCIM_Support
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Re: There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This comment was originally posted on DCIM Support by spezialist on 2018-06-14


Dear Andres Alfredo Gonzales De La Cotera Herrera,

In addition, I recommend that you update the DCE software to the latest version 7.5.0, since your version 7.2.0 is already very outdated.

With respect.

(CID:132652496)

DCIM_Support
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Re: There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This comment was originally posted on DCIM Support by spezialist on 2018-06-18


Dear Andres Alfredo Gonzales De La Cotera Herrera,

Tell us please, did you solve your problem or not?

With respect.

(CID:132653775)

DCIM_Support
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Re: There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This comment was originally posted on DCIM Support by Andres Alfredo Gonzales De La Cotera Herrera on 2018-06-20


Hi, yes I charged the file uniflair_am_IT_M_Controller_TS_SNMP, but I couldn´t  see any sensor only communication sensor.

In addition I don´t update the version 7.5.0.

It´s necesary update the latest version, to see the sensors.

With respect

Andres Gonzales

(CID:132655197)

DCIM_Support
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Re: There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This comment was originally posted on DCIM Support by spezialist on 2018-06-21


Dear Andres Alfredo Gonzales De La Cotera Herrera,

Updating DCE software in this case will be useless.

Try to ask for help by e-mail, which is published on the resource http://webcard-it.schneider-electric.com/enterPanel.asp (see my screenshot below) for SNMP DDF support. Describe your problem in detail and you will be sure to help.

With respect.

(CID:132655483)

DCIM_Support
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Re: There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This answer was originally posted on DCIM Support by Brunner Ueli on 2018-07-10


 @spezialist from where do you know that sdac0601A needs the ddf named uniflair_am_IT_M_Controller_TS_SNMP.xml ?

 i'm looking for the ddf for SDCV0400A, i didn't found out how to get the right ddf?!?

(CID:132663246)

DCIM_Support
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Re: There is link to download mib for pcoWeb carel, to see sensor of Uniflair in the DCE

This comment was originally posted on DCIM Support by spezialist on 2018-07-11


Dear Brunner Ueli,

From your question:

...from where do you know that sdac0601A needs the ddf named uniflair_am_IT_M_Controller_TS_SNMP.xml ?

In this topic Andres Alfredo Gonzales De La Cotera Herrera has a cooling unit SDAV0601A. Since for this cooling unit, as it turned out, it is not easy to find the correct DDF-file, I recommended Andres Alfredo Gonzales De La Cotera Herrera for the final support to apply for an e-mail:

In addition, there is also an e-mail where you need to go if you can not get a successful result with your cooling device.

I and DCIM community are very interested to know if they could help Andres Alfredo Gonzales De La Cotera Herrera for the above-mentioned e-mail or not?

...i'm looking for the ddf for SDCV0400A, i didn't found out how to get the right ddf?!?

Good question 😀. On web-resource Device Support, the DDF-file for this cooling unit is not yet ready:

In this case, I would try to look for a DDF-file on a special web-resource http://webcard-it.schneider-electric.com/enterPanel.asp, and in case of its absence, ask for help by e-mail, which I mentioned above:

I hope this helps you. If you have any further questions, please ask.

With respect.

(CID:132663483)

DCIM_Support
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🔒 Closed

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