Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

TTK FG-Net -- DDF File

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
  • TTK FG-Net -- DDF File
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
124
Jef
Admiral Jef Admiral
108
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
62
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to EcoStruxure IT forum
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:01 AM

0 Likes
8
966
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:01 AM

TTK FG-Net -- DDF File

It appears I have a corrupted DDF file for a 'TTK FG-Net' leak detection system.  Is there a newer DDF version for this device? 

I'm running StruxureWare Data Center Expert v7.4.1, which we recently updated from v7.3.1.  In addition our Modbus devices are intermittently showing 'loss of communications' on our StruxureWare server. 

(CID:110005213)

Labels
  • Labels:
  • Data Center Expert
  • DDF
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic
Replies 8
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:01 AM

0 Likes
6
966
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:01 AM

Hi Eric,

Updating the DCE version should have triggered this issue. Deleting the device and initiating a fresh discovery should usually work. Also note that when you delete and discover a device, you will lose all the sensor history.

The latest version we got for that DDF is version 2. You got the same version?

ttk_fg-net.xml

Regards,

Punith Narayanagowda

(CID:110005266)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:01 AM

In response to DCIM_Support
0 Likes
0
966
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:01 AM

Punith,

Thanks for your answer. 

Initially we deleted device and began a new discovery.  The device stayed in the initialization phase for quite some time.  We took note that we upgraded the firmware to v7.4.1 on DCE and thought the DDF may need to be re-added, or perhaps would require a newer version (because of the firmware upgrade).  Therefore we removed the DDF and tried to re-add ttk_fg-net.xml (v2).  The DDF now will not populate in the list and therefore we cannot re-discover the device.

On another note, we have a few Power Meters (also ModbusTCP) that have lost communication.  In your opinion, may this also be attributed to the recent upgrade in firmware.  This is a bit concerning if that's the case as we need to keep our history.  We do have backups and should be able to load them onto another server if need be.

Any guidance is greatly appreciated, Punith!

Eric

(CID:110006082)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:00 AM

In response to DCIM_Support
0 Likes
0
966
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:00 AM

HI Eric, Can you please send me the DDF file which you had in DCE server prior to adding "ttk_fg-net.xml (v2)" ? I need to see the DDF file to come to a conclusion on the root cause for this issue. Also, the other power meters that have lost communication. Was this issue before or after adding "ttk_fg-net.xml (v2)" ? Regards, Punith

(CID:110006077)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:00 AM

In response to DCIM_Support
0 Likes
0
966
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:00 AM

We replaced the TTK FG-net and therefore had to re-add DDF initially.  The LDS worked for about a month or two with DDF v2 until the firmware upgrade.  Here was the most recent DDF file used:

ttk_fg-net.zip

The power meter issue occurred only after the firmware upgrade, and to my knowledge, shouldn't have anything to do with the TTK FG-net DDF as the power meters have their own separate DDF.

Thanks!

(CID:110006070)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:00 AM

In response to DCIM_Support
0 Likes
0
966
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 08:01 AM . Last Modified: ‎2024-04-08 04:00 AM

We replaced the TTK FG-net and therefore had to re-add DDF initially. The LDS worked for about a month or two with DDF v2 until the firmware upgrade. Here was the most recent DDF file used: The power meter issue occurred only after the firmware upgrade, and to my knowledge, shouldn't have anything to do with the TTK FG-net DDF as the power meters have their own separate DDF. Thanks!

ttk_fg-net.zip

(CID:110006075)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 08:02 AM . Last Modified: ‎2024-04-08 04:00 AM

In response to DCIM_Support
0 Likes
0
966
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 08:02 AM . Last Modified: ‎2024-04-08 04:00 AM

MR,Eric Davis can you plz share the TTK FG-net DDF V2 ( kashif@fscom.com there is my email ). I ll also looking for this ddf . I m also using the same version of DCE 7.4.1. I can also try this DDF if its work fine . I ll let you know .

(CID:110006081)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 08:02 AM . Last Modified: ‎2024-04-08 04:00 AM

In response to DCIM_Support
0 Likes
0
966
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 08:02 AM . Last Modified: ‎2024-04-08 04:00 AM

Hi Eric, Going with the scenario you said. I can't think of a possible reason where a DDF is causing this issue. I can say that this issue is more related to DCE and would suggest you to contact the Schneider Technical Support. Punith

(CID:110006080)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-03 08:02 AM . Last Modified: ‎2023-10-22 04:06 AM

0 Likes
0
966
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-03 08:02 AM . Last Modified: ‎2023-10-22 04:06 AM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of