DCE 7.2.1 3rd party devices support

[DCIM_Support]

We need DDFs for following UPS brands

• Artronic           
• BPC     
• Emerson     
• GPS     
• Inform    
• Socomec

Best regards,

Nadeem Ansari

(CID:110005204)

[DCIM_Support]

Hi Nadeem,

For non-standard DDF files, please go to:

help.se-dmaas.com/devices

They have some DDFs already created and if they are not available, the team that works on DDFs will work with you to get DDFs created.

Thanks,

Steve.

(CID:110005212)

[DCIM_Support]

Hello Steve

How much time will require for developments?

Is that involve cost?

Please confirm.

Best regards,

Nadeem Ansari

(CID:110006067)

[DCIM_Support]

Hi Nadeem, There is no cost associated. If the DDF files exist, you should be able to query or browse through them and simply request them. If you do need to have one made, you'll have to ask the folks for that info when you request them. I have no info on the current ETA for DDF files. Steve

(CID:110006068)

[DCIM_Support]

Hi Nadeem, Current average ETA for DDF file is about 2 weeks from date of request with all the necessary valid data. Thanks Amaresh

(CID:110006069)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.