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Posted: 2020-07-04 03:28 PM . Last Modified: 2024-04-05 12:33 AM
Hi,
customer has DCE and wants to see more than only the display firmware version like the main controller and power module firmware versions.
The only thing you see now is the Display firmware version.
See picture below
Is there a possobility to see the firmware of the main controller and the firmware of the power modules ?????.
and if not will this come in a newer version of the DCE visible ??.
Hope to hear from you soon.
(CID:129408689)
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Posted: 2020-07-04 03:28 PM . Last Modified: 2024-04-05 12:33 AM
Hi Frans,
From what I can see, these values are not available in the modbus register map for the Symmetra MW. If the device does not output the value, StruxureWare DCE can not provide that value in it's interface. To get DCE to show these values, you'd need to have those values in the device then have the DDF team include the values in the DDF. Your request would need to be made of the UPS engineering team, not DCE.
Thanks,
Steve
(CID:129408718)
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Posted: 2020-07-04 03:28 PM . Last Modified: 2024-04-05 12:33 AM
Hi Frans,
From what I can see, these values are not available in the modbus register map for the Symmetra MW. If the device does not output the value, StruxureWare DCE can not provide that value in it's interface. To get DCE to show these values, you'd need to have those values in the device then have the DDF team include the values in the DDF. Your request would need to be made of the UPS engineering team, not DCE.
Thanks,
Steve
(CID:129408718)
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Posted: 2020-07-04 03:28 PM . Last Modified: 2024-04-05 12:33 AM
Thanks Steve for your quick answer.
(CID:129412008)
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Posted: 2020-07-04 03:28 PM . Last Modified: 2024-04-05 12:33 AM
Sent off-line email
(CID:129408758)
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Posted: 2020-07-04 03:29 PM . Last Modified: 2023-10-22 04:04 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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