Surveillance thumbnails blacked out in DCE 7.3.1 on Windows 10.

[DCIM_Support]

I found a temporary fix for DCE 7.3.1 on Windows 8.1.x for this issue:

This issue has reappeared in DCE 7.3.1. In Windows 8, the following should resolve the issue until it is permenantly resolved:
Open up c:\\.isxc\7.3.1\.metadata\.plugins\org.eclipse.core.runtime\.settings\org.eclipse.ui.prefs with a text editor such as Notepad. Add the following on it's own line: OVERRIDE_IMAGE_PROCESSOR=true

Will this work for Windows 10 or has the problem been resolved with DCE 7.4.x?

Thanks!, Lee.

(CID:110016574)

[DCIM_Support]

Hello Lee,

As of 7.4 release within the release notes, it has stated that ;

• When the client is installed on Windows 8, thumbnails are now visible in Surveillance view.

You can also view the release notes from the following link

(CID:110016946)

[DCIM_Support]

Dear Lee,

I am able to view the Netbotz Surveillance thumbnails in DCE 7.4.2 on Windows 10 without an issue. 

fyi

Regards,

Bala

(CID:110017021)

[DCIM_Support]

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