StruxureOn GW: Unknown alarm power_ups_mxsu_3s [A-0181] is active

DCIM_Support · ‎2020-07-03

Hi all!

I have found the following bug in StruxureOn GW 1.0.2.9.

Warning "UPS: Warranty expiring soon.":

...is displayed as the unknown critical alert:

In StruxureOn GW is used signed DDF catalog Version 1.1.2.11-SNAPSHOT from December 19, 2016.

Very thanks for the support.

DCIM_Support · ‎2020-07-03

Hello,

Thanks for sending this in. This is definitely a bug. It's ultimately a compatibility issue between this Gateway version and some of the most recent UPS firmware versions. Fortunately, we encountered the same issue here recently in testing and already have a fix. The fix will be included in the next Gateway update (1.0.3) and should be available within the next 2-3 weeks.

Thanks again!

See Answer In Context

DCIM_Support · ‎2020-07-03

Hello,

Thanks for sending this in. This is definitely a bug. It's ultimately a compatibility issue between this Gateway version and some of the most recent UPS firmware versions. Fortunately, we encountered the same issue here recently in testing and already have a fix. The fix will be included in the next Gateway update (1.0.3) and should be available within the next 2-3 weeks.

Thanks again!

DCIM_Support · ‎2020-07-03

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