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Posted: 2020-07-04 03:38 AM . Last Modified: 2024-04-05 03:15 AM
We have a smoke sensor which was triggered but is still showing as Smoke Detected even though the smoke has definitely cleared. Is there a way to reset the sensor? It's the sensor in the integrated sensor pod. I have already rebooted the appliance, but the sensor still reports smoke detected. Would a firmware update help?
Currently running Firmware version 4.30 and User Interface Version 3.3.0
(CID:128062379)
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Posted: 2020-07-04 03:38 AM . Last Modified: 2024-04-05 03:15 AM
Hi Stephen,
You need to either reboot the appliance or disconnect and reconnect the smoke sensor. This was done by design as unlike an overtemp, it was felt that a smoke alarm needed direct attention and should not be just turned off.
Thanks,
Steve
(CID:128062425)
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Posted: 2020-07-04 03:38 AM . Last Modified: 2024-04-05 03:15 AM
Hi Stephen,
You need to either reboot the appliance or disconnect and reconnect the smoke sensor. This was done by design as unlike an overtemp, it was felt that a smoke alarm needed direct attention and should not be just turned off.
Thanks,
Steve
(CID:128062425)
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Posted: 2020-07-04 03:38 AM . Last Modified: 2023-10-22 03:57 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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