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Reset the Password DCE

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

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Reset the Password DCE

This question was originally posted on DCIM Support by Ernesto González on 2017-12-06


How to reset the password for struxuware DCE 7.4.1?

lost the credentials!


lost

(CID:126185240)


Accepted Solutions
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Re: Reset the Password DCE

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-12-06


You need to have physical access to the server:

Please follow these steps in order to reset the password on ISX Central v5.1 higher:
1. Hook up monitor/keyboard to ISXC or setup hyperterminal serial session.
2. Reboot ISXC (by cycling power)
3. Login within 5 minutes of ISXC reboot with the following username/password:
username: apcreset
password: apc
4. Follow instructions when prompted to reset apc admin user to factory defaults (i.e. apc/apc)
5.Login to the Central client with the apc/apc as admin user/password,  goto  Settings-Users and Device Group Access to change the Central's user and password specifically.

(CID:126185247)

See Answer In Context

4 Replies 4
DCIM_Support
Picard
Picard
0 Likes
2
418

Re: Reset the Password DCE

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-12-06


You need to have physical access to the server:

Please follow these steps in order to reset the password on ISX Central v5.1 higher:
1. Hook up monitor/keyboard to ISXC or setup hyperterminal serial session.
2. Reboot ISXC (by cycling power)
3. Login within 5 minutes of ISXC reboot with the following username/password:
username: apcreset
password: apc
4. Follow instructions when prompted to reset apc admin user to factory defaults (i.e. apc/apc)
5.Login to the Central client with the apc/apc as admin user/password,  goto  Settings-Users and Device Group Access to change the Central's user and password specifically.

(CID:126185247)

DCIM_Support
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417

Re: Reset the Password DCE

This comment was originally posted on DCIM Support by Ernesto González on 2017-12-08


Thank you Balaraman.

It Works perfect

 

 

(CID:126881003)

DCIM_Support
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417

Re: Reset the Password DCE

This comment was originally posted on DCIM Support by Balaraman Jagadeesan on 2017-12-08


You are welcome Ernesto!!

(CID:126881005)

DCIM_Support
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