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Posted: 2020-07-03 03:30 AM . Last Modified: 2024-04-08 11:57 PM
Hello community and support
I would like to ask you if there's available a recent version of the Genome Library for DCO 7.5
Also I would like to understand the process to follow if we want to request adding new models to the public genome library.
Thanks for your help,
(CID:106206420)
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Posted: 2020-07-03 03:30 AM . Last Modified: 2024-04-08 11:57 PM
Hi Angelica, (Angelica Castiblanco )
As Corey mentioned, currently Genome Library updates for DCO are delivered with product updates.
However, the genome library updates are also included in DCO 7.5 Service Pack 5. If you have a support contract, then you might want to contact your Schneider Electric contact person and ask for this service pack.
You can use the "ADD MY DEVICE" feature (https://dcimsupport.apc.com/devices) to post the request(s) for adding your new models.
Kind regards
(CID:106206449)
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Posted: 2020-07-03 03:30 AM . Last Modified: 2024-04-08 11:57 PM
APC/Schneider doesn't release library updates outside of DCO version releases. (Unless something has recently changed.)
(CID:106206422)
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Posted: 2020-07-03 03:30 AM . Last Modified: 2024-04-08 11:57 PM
Hi Angelica, (Angelica Castiblanco )
As Corey mentioned, currently Genome Library updates for DCO are delivered with product updates.
However, the genome library updates are also included in DCO 7.5 Service Pack 5. If you have a support contract, then you might want to contact your Schneider Electric contact person and ask for this service pack.
You can use the "ADD MY DEVICE" feature (https://dcimsupport.apc.com/devices) to post the request(s) for adding your new models.
Kind regards
(CID:106206449)
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Posted: 2020-07-03 03:30 AM . Last Modified: 2024-04-08 11:57 PM
Thanks Jef. One more question: Is there any estimated date for the new DCO release 8.0?
(CID:106207378)
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Posted: 2020-07-03 03:30 AM . Last Modified: 2024-04-08 11:56 PM
Hi Angelica, I think it is expected to be within a few weeks time. Kind regards
(CID:106207397)
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Posted: 2020-07-03 03:31 AM . Last Modified: 2023-10-31 11:32 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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