Questions about DCE alarm configuration and notification policies

[DCIM_Support]

Hi Team,

I have 2 questions about DCE alarm configuration and notification policies , Pls kindly help me on this.

1. It's weird that some certain devices (such as netboz) are displayed in menu 'Monitor', but we cannot find it in menu 'Alarm configuration ', which means I cannot make a netboz configuration change under menu 'alarm configuration' . But it seems that  I still configure netboz in right-click context menu under 'Monitor ' .  So what kind of devices may behave like this in DCE client ?
   
   
2. In DCE, a device can only adopt one notification policy . Can one device adopt different notification policies when configure different events ?  

(CID:110006729)

[DCIM_Support · Accepted solution]

Hi Eric,

Netbotz are responsible for their own alerting and as such, will not be listed in the same configuration pages as SNMP devices. There are exceptions such as the NetBotz 200, 250, and rack access device. In some instances they can be mass configured under the NetBotz configuration menus. 

As for policies, the device and all of its pre-configured events use a single policy.  If you have manually created thresholds, each threshold can have its own policy  

thanks,

steve  

(CID:110006733)

[DCIM_Support]

Thanks Steven, It's very nice of you to respond to us promptly and it really helps me a lot . Eric

(CID:110006998)

[DCIM_Support]

Steven,

From my experience, if you apply a threshold to a notification policy, it will not notify unless the device is also applied to the notification policy.  Can you please advise what I'm doing wrong?

Here is my scenario:

I have hundreds of devices globally that my team monitors and receives notifications for via our standard notification policy.

About one third of those devices need notifications sent to a completely different team as well as my team mentioned above.  In addition, the other team needs notifications for less of the thresholds than my team does.

I've tried setting up a separate notification policy for the other team with the minimal thresholds they require, but when I add the devices to that policy,  the devices are removed from our standard policy.

What's the best way for me to come to a resolution?

Thanks and Regards,

Lars

(CID:116921439)

[DCIM_Support]

Lars,

There are 2 options. If you manually create a threshold, you can add that individual threshold to a notification policy. You do not need to have the device added to the policy as well.  If you create a threshold on UPS state for instance, configured properly it should alert and can be configured easily to a policy. The device as a whole can be configured to a different policy.

If you are trying to add the pre-created alarms that are usually associated with APC devices, you can not. In that case, you must add the device itself to the policy.

You can only have a device associated with a single policy. That policy however can have multiple e-mail addresses. If you want to send all e-mails to the admin but devices in group 'A' needs to go to you only and e-mails from group 'B' need to go to me only, you need to make 2 policies.

Policy 'A' would send e-mails to admin and to you

Policy 'B' would send e-mails to Admin and to me. 

You can not send on battery to me and overload to you unless you manually create those thresholds.

Steve

(CID:116921983)

[DCIM_Support]

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