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Proxy issue

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Posted: ‎2020-07-02 04:06 PM . Last Modified: ‎2024-04-09 02:55 AM

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Posted: ‎2020-07-02 04:06 PM . Last Modified: ‎2024-04-09 02:55 AM

Proxy issue

I'm having an issue connecting my DCE to our proxy server, is there some more information on what the connection type is ?

(CID:103584549)

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Posted: ‎2020-07-02 04:06 PM . Last Modified: ‎2024-04-09 02:55 AM

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Posted: ‎2020-07-02 04:06 PM . Last Modified: ‎2024-04-09 02:55 AM

Hi ryan.rodrigue - thank you for posting. I'll see who can be of assistance here. In the meantime @community - any suggestions?

(CID:103584696)

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Posted: ‎2020-07-02 04:06 PM . Last Modified: ‎2024-04-09 02:55 AM

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Posted: ‎2020-07-02 04:06 PM . Last Modified: ‎2024-04-09 02:55 AM

ryan.rodrigue you are not forgotten - still looking into this. @community what do you think?

(CID:103584970)

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Posted: ‎2020-07-02 04:06 PM . Last Modified: ‎2024-04-09 02:55 AM

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Posted: ‎2020-07-02 04:06 PM . Last Modified: ‎2024-04-09 02:55 AM

Hi ryan.rodrigue Do you get any errors when you try to add the DCE server to the proxy server? What happens ? Can you elaborate on the issue you are seeing? Thanks Jesper

(CID:104174113)

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Posted: ‎2020-07-02 04:06 PM . Last Modified: ‎2024-04-09 02:55 AM

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Posted: ‎2020-07-02 04:06 PM . Last Modified: ‎2024-04-09 02:55 AM

Hello Ryan, Can you please provide the capturelogs to diagnose the errors? To gather the needed logs please browse to http:///capturelogs You will be prompted to input credentials, once the page has loaded please click on "Create Server Log Archive". After the process has been completed please download and provide them to the team. Thanks Victor

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Posted: ‎2020-07-02 04:07 PM . Last Modified: ‎2024-04-09 02:55 AM

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Posted: ‎2020-07-02 04:07 PM . Last Modified: ‎2024-04-09 02:55 AM

Hi Ryan,

Information about configuring the Proxy settings on Data Center Expert can be found here

Don't hesitate to contact us again if this does not resolve your problem.

Thanks

Jesper

(CID:105458515)

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Posted: ‎2020-07-02 04:07 PM . Last Modified: ‎2023-10-31 11:31 PM

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Posted: ‎2020-07-02 04:07 PM . Last Modified: ‎2023-10-31 11:31 PM

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