How to fix lost associated device issue in DCO 7.4.0

[DCIM_Support]

Hi,

my all devices are associated and all IP's are working no issue with communication side. how to fix lost associated device issue in DCO 7.4.0

please see the attached screenshot.

Regards,

Ali.

(CID:103584490)

[DCIM_Support]

Hi Ali,

I was wondering if at least one of the following might have happened in your environment:

a) the external system (DCE) has been modified (ex: IP change, re-installation, hardware/MAC modifications)

b) the monitored devices (on DCE) have been re-discovered

If the monitored devices have been modified and inherited new device ID, then you might want  to try to re-associate  (eg. "Un-associate" and then associate).

Please let me know if you have questions, thanks.

(CID:103584504)

[DCIM_Support]

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