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Posted: 2020-07-05 06:33 PM
This question was originally posted on DCIM Support by Boris Lukinic on 2019-04-01
Hi,
I have a problem with connecting Schneider Powerlogic PM 5320 to DCE7.5.
PM5320 has new FW 2.11 and HW is B1.
The DCE recognises the unit trough TCP Modbus protocol but it immediately loses connection and communication error comes up.
The DDF files were downloaded and uploaded.
Also I tryed connecting to Schneider COM X510 but the result is the same.
Am I missing something?
(CID:141269251)
Posted: 2020-07-05 06:33 PM
This comment was originally posted on DCIM Support by Stine Hansen on 2019-05-03
Hi Boris Lukinic,
Thanks for posting, and sorry to leave you hanging. Did you resolve your issue or is there still a problem connecting?
Thanks,
Stine
(CID:143754867)
Posted: 2020-07-05 06:33 PM
This answer was originally posted on DCIM Support by Boris Lukinic on 2019-05-03
It was a problem with the booting of the Powerlogic and COM X510, it requires a special procedure of turning it on and conecting it to network.
The local Schneider office helped.
regards
(CID:143754886)
Posted: 2020-07-05 06:33 PM
This comment was originally posted on DCIM Support by Stine Hansen on 2019-05-03
Thanks for sharing! Glad to hear it's resolved.
Cheers,
Stine
(CID:143754888)
Posted: 2020-07-05 06:33 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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