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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-05 06:33 PM . Last Modified: 2024-04-03 02:57 AM
Hi,
I have a problem with connecting Schneider Powerlogic PM 5320 to DCE7.5.
PM5320 has new FW 2.11 and HW is B1.
The DCE recognises the unit trough TCP Modbus protocol but it immediately loses connection and communication error comes up.
The DDF files were downloaded and uploaded.
Also I tryed connecting to Schneider COM X510 but the result is the same.
Am I missing something?
(CID:141269251)
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Posted: 2020-07-05 06:33 PM . Last Modified: 2024-04-03 02:57 AM
Hi Boris Lukinic,
Thanks for posting, and sorry to leave you hanging. Did you resolve your issue or is there still a problem connecting?
Thanks,
Stine
(CID:143754867)
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Posted: 2020-07-05 06:33 PM . Last Modified: 2024-04-03 02:57 AM
It was a problem with the booting of the Powerlogic and COM X510, it requires a special procedure of turning it on and conecting it to network.
The local Schneider office helped.
regards
(CID:143754886)
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Posted: 2020-07-05 06:33 PM . Last Modified: 2024-04-03 02:57 AM
Thanks for sharing! Glad to hear it's resolved.
Cheers,
Stine
(CID:143754888)
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Posted: 2020-07-05 06:33 PM . Last Modified: 2023-10-22 03:37 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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