Portal location map portlet doesn't show the linked lines

DCIM_Support · ‎2020-07-03

Hello All

I am working on a Dashboard at a Customer and I am Facing the same Problem like has been discussed here earlier.

If i am viewing the Dashboard in Internet Explorer the linked lines of the Portlet is visible:

But the exactly same Page viewed in an other Browser looks like below Picture

Can anyone tell me what i need to enable in the Browser to see the lines?

Because we can not use the Internet Explorer at this Customer. It is not allowed by his IT Department.

Best Regards

Patrick

DCIM_Support · ‎2020-07-03

Hi Patrick,

I was able to reproduce this on both Chrome and Firefox, it seems the link 'lines' are not displayed properly for location map. But as you've mentioned it works fine on IE. Our developers have recently been aware of this issue, and I've been told they will review the codes and create a fix for a future version of Portal, thanks.

Kind regards

See Answer In Context

DCIM_Support · ‎2020-07-03

Hi Patrick,

I was able to reproduce this on both Chrome and Firefox, it seems the link 'lines' are not displayed properly for location map. But as you've mentioned it works fine on IE. Our developers have recently been aware of this issue, and I've been told they will review the codes and create a fix for a future version of Portal, thanks.

Kind regards

DCIM_Support · ‎2020-07-03

Thanks jef for your help

DCIM_Support · ‎2020-07-03

You are welcome, Patrick. Kind regards

DCIM_Support · ‎2020-07-03

Hi Patrick,

You could use a workaround that will make the portal look good, so that your client will not notice. You just have to add an attribute to the elements of an html class in the browser (a user script). We have used it and it works.

Regards

DCIM_Support · ‎2020-07-03

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