Please Help Me For DDF

[DCIM_Support]

Hi

I have 4 type diseal generator control board but Unfortunately are not Schneider Electric company product.what can i do ?

they have modbuse tcp protocol?

and i have register map for their

(CID:106891679)

[DCIM_Support]

Hi Hojjat,

To obtain a DDF for 3rd party devices that are not already on the DCE server, you will want to contact multivendorsupport@apc.com. 

Thwy can provide you with any DDF files already created or can create new DDF files if (for Modbus devices) you provide them with the register map.

Steve. 

(CID:106891684)

[DCIM_Support]

Hi Hojjat,

You have the option to apply for a 3rd party device DDF on help.se-dmaas.com -> Device Support  (top menu item).

Fill out the form and attach your modbus register map, and a team of people will handle your request.

Jesper

(CID:106891699)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.