Password Reset for IT Optimize

[DCIM_Support]

Is there a way to reset/recovery the password for the IT Optimize Login on the localhost:8090 web page?

(CID:103586416)

[DCIM_Support]

Hello James, While I am looking into your request, have you tried the default credentials of apc for both username and password. Thanks Victor

(CID:103586435)

[DCIM_Support]

VSales Yes have tried the default credentials. Am I correct that the username can not change but the password can?

(CID:103586443)

[DCIM_Support]

Hello James. I will email you directly with a procedure you can use to reset the apc password for the ITO web GUI. I'm working on the email now. Regards Greg Sterling

(CID:103586496)

[DCIM_Support]

Thanks Greg Sterling

(CID:103586498)

[DCIM_Support]

Hi Greg,

I have the same issue.

Could you be able to send the same info to me as well?

Best Regards,

Murat

(CID:110013956)

[DCIM_Support]

Hello Murat,

Please send me an email to greg.sterling@schneider-electric.com and I'll send the instructions.

Regards

Greg Sterling

(CID:110013959)

[DCIM_Support]

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