Password Reset for DCO user client

[DCIM_Support]

Dear Team,

How to reset the DCO client user name and password if the Customer forgotten the password? 

Customer is able to login to DCO client via the Read Only user password, but unable to login to DCO client with Admin password. He wants to reset the DCO client user name and password to apc/apc. 

(CID:103586267)

[DCIM_Support · Accepted solution]

Hi Balaraman,

I will contact you (by direct email) soon and we will resolve this off-line. But I wish to let you/Community know that this is not a usual support, it is expected that the customer(s) take the responsibility of taken care of the system credentials.

Kind regards

(CID:103586272)

[DCIM_Support]

Hi Jef, Could you help me with a similar situation, I have a DCO 8.0 customer backup that I need to log into and the customer didn't provide me with a local login. I may also need to restore admin access to the account. Thanks in advance, any help would be greatly appreciated.

(CID:106891489)

[DCIM_Support]

Hi Jef, I am facing a similar situation, I am currently trying to assist customer on the retrieval of user name and password for DCO client. Regards

(CID:108235585)

[DCIM_Support]

Dear Jef,

        My client has AP9465 & using infrastructure manager 5.0. Client has lost its pasword. Can you help to reset it.

Thanks

(CID:111938561)

[DCIM_Support]

Hi Haider,

I have answered the posted question here:
Kind regards

(CID:111938671)

[DCIM_Support]

Hi Jef Faridi are you able to help with instructions to reset client password please?

thanks in advance.

Mickey

(CID:128748370)

[DCIM_Support]

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