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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-05 01:58 PM . Last Modified: 2024-04-04 12:19 AM
Hi All,
We have purchased several NBACS125 and setup authentication to a free radius server following the guides:
http://www.apc.com/us/en/faqs/FA156083/
http://www.apc.com/us/en/faqs/FA232648/
We can authenticate web interface users without issue and can see via Radius debug traffic hitting the radius server.
The problem we have is that when a user swipes a card no authentication traffic hits the Radius server and the user is not authenticated.
Using an older AP9361 we don't have this issue.
Is there a specific Radius setup command that's hidden /missing on the NBACS125 that we are missing? Has anyone successfully authenticated card users via Radius?
Thanks
(CID:134696496)
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Posted: 2020-07-05 01:58 PM . Last Modified: 2024-04-04 12:19 AM
I have managed to resolve this 6.4.4 was missing the full radius functionality for door access - upgrading to v6.5.6 has resolved the issue with radius messages flowing correctly.
(CID:135432475)
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Posted: 2020-07-05 01:58 PM . Last Modified: 2024-04-04 12:19 AM
Dear CG,
I have set up 2 pcs Netbotz 250 for RADIUS authentication using swipe card. Please follow technical advice in http://www.apc.com/us/en/faqs/FA156100/
Regards,
Winnie Chau
(CID:134696541)
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Posted: 2020-07-05 01:58 PM . Last Modified: 2024-04-04 12:19 AM
Hi Winnie,
I did follow this guide and i can see Radius packets for web authentication. What we are not seeing is radius packets when someone swipes a card. Are there any options that need to be enable on the Netbotz to pass radius traffic for the card reader?
Regards
Chris
(CID:134696572)
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Posted: 2020-07-05 01:58 PM . Last Modified: 2024-04-04 12:19 AM
I have managed to resolve this 6.4.4 was missing the full radius functionality for door access - upgrading to v6.5.6 has resolved the issue with radius messages flowing correctly.
(CID:135432475)
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Posted: 2020-07-05 01:59 PM . Last Modified: 2024-04-04 12:19 AM
Great to hear that!
(CID:135432502)
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Posted: 2020-07-05 01:59 PM . Last Modified: 2023-10-22 03:23 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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