Netbotz 750 wireless sensor update via url or utility?

DCIM_Support · ‎2020-07-05

Does the netbotz 750 support the wireless sensor update url below or only via the netbotz web interface?

http:///argusmenu

Also has a new wireless sensor update utility been released? I've asked about it previously and seen other questions regarding it, but haven't seen an updated version?

DCIM_Support · ‎2020-07-05

Hi Andrew,

Good day!

The link that you have given only applies to Netbotz v3 (450, 570). If the Netbotz 750's firmware is updated, the wireless sensor's firmware will be available from the appliance.

To update the firmware of the wireless device(s), go to the "Wireless" section/tab, and update the firmware on the wireless device if the "target" firmware version does not match the current firmware version.

The two-step process below describes the firmware update:

Select Update then click yes. The target firmware is loaded to your wireless devices. This still requires implementation.
When the update is successfully loaded, click the apply button to implement the update file.

Here in our lab, the Netbotz 750 wireless firmware update was quicker compared to the firmware update (Wireless) in Netbotz v3.

Regards,

Justine

See Answer In Context

DCIM_Support · ‎2020-07-05

Hi Andrew,

Good day!

The link that you have given only applies to Netbotz v3 (450, 570). If the Netbotz 750's firmware is updated, the wireless sensor's firmware will be available from the appliance.

To update the firmware of the wireless device(s), go to the "Wireless" section/tab, and update the firmware on the wireless device if the "target" firmware version does not match the current firmware version.

The two-step process below describes the firmware update:

Select Update then click yes. The target firmware is loaded to your wireless devices. This still requires implementation.
When the update is successfully loaded, click the apply button to implement the update file.

Here in our lab, the Netbotz 750 wireless firmware update was quicker compared to the firmware update (Wireless) in Netbotz v3.

Regards,

Justine

DCIM_Support · ‎2020-07-05

Justine,

Thank you for confirming, I assumed as much about the v3 url, but wanted to confirm.

Can someone comment on if/when a new update wireless firmware update utility will be released? Although the minority, I know of customers that have a large netbot 250/wireless sensor deployment and without that utility, they are unable to update their wireless sensor firmware.

DCIM_Support · ‎2020-07-05

Hi Andrew,

Good day and I apologize for the late reply.

The Netbotz wireless firmware update utility can still be used to update the wireless coordinator/sensor. See the link below to download the latest available version.

Click here

As for the firmware update files, I recommend contacting technical support so they can share the updated files (for v1.1.1, v1.1.2, and v1.1.4) that you can use.

I hope this helps.

Regards,

Justine

DCIM_Support · ‎2020-07-05

Thank you, I'm a little surprised that APC didn't update the download on apc.com to include the new wireless firmware with the utility, but so be it. If it comes up, I'll direct my customers to tech support to get them.

DCIM_Support · ‎2020-07-05

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