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Posted: 2020-07-04 02:59 PM . Last Modified: 2024-04-05 02:28 AM
Hello,
Our customer has Netbotz 570 and 3 pelco IP Camera-IJP121-1IS connected to it via shared pod. I don't know why but the cameras are disconnecting 3-5 times in an hour for 5-10 seconds. I couldn't find the problem with the disconnection. I couldn't find the stop mail spam neither.
I lower the unplugged alert severity of cameras to information. That helped me not to get disconnected camera mails. However I continue to get "'http://192.168..../80' is not currently functioning correctly" alarm e-mails. (attached a screenshot)
I get at least 500 mails like this during a day.
I stopped all alarms to not get any e-mails from failure severity. Can I stop shared pod connection e-mails? Or what could be the problem with the disconnection?
(CID:129405018)
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Posted: 2020-07-04 02:59 PM . Last Modified: 2024-04-05 02:28 AM
Hi Erhan Yasar, thanks for posting. Let's hope you find your answer here.
Kind regards Ditte
(CID:129407734)
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Posted: 2020-07-04 03:00 PM . Last Modified: 2024-04-05 02:28 AM
Dear Erhan Yasar,
I recommend you upgrade the firmware of the NetBotz-4.x appliance to version v.4.6.3. As stated in Release Notes NetBotz v4.6.3.pdf to the new firmware:
Try it and report the result, please.
With respect.
(CID:137725549)
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Posted: 2020-07-04 03:00 PM . Last Modified: 2023-10-22 03:20 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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