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Netbotz 570 - Pelco Shared Pod Link Failed Mail Spams

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Netbotz 570 - Pelco Shared Pod Link Failed Mail Spams

This question was originally posted on DCIM Support by Erhan Yasar on 2018-03-09


Hello,

Our customer has Netbotz 570 and 3 pelco IP Camera-IJP121-1IS connected to it via shared pod. I don't know why but the cameras are disconnecting 3-5 times in an hour for 5-10 seconds. I couldn't find the problem with the disconnection. I couldn't find the stop mail spam neither. 

I lower the unplugged alert severity of cameras to information. That helped me not to get disconnected camera mails. However I continue to get "'http://192.168..../80' is not currently functioning correctly" alarm e-mails. (attached a screenshot) 

I get at least 500 mails like this during a day. 

I stopped all alarms to not get any e-mails from failure severity. Can I stop shared pod connection e-mails? Or what could be the problem with the disconnection?

(CID:129405018)

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Re: Netbotz 570 - Pelco Shared Pod Link Failed Mail Spams

This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2018-03-15


Hi Erhan Yasar, thanks for posting. Let's hope you find your answer here. 

Kind regards Ditte

(CID:129407734)

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Re: Netbotz 570 - Pelco Shared Pod Link Failed Mail Spams

This answer was originally posted on DCIM Support by spezialist on 2018-12-16


Dear Erhan Yasar,

I recommend you upgrade the firmware of the NetBotz-4.x appliance to version v.4.6.3. As stated in Release Notes NetBotz v4.6.3.pdf to the new firmware:

Try it and report the result, please.

With respect.

(CID:137725549)

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