We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on
Cloud Connected vs On-Premise Services. Your feedback can
help us shape the future of services.
Learn more about the survey
or
Click here to Launch the survey
Schneider Electric Services Innovation Team!
EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 11:31 PM . Last Modified: 2024-04-04 02:31 AM
For some reason i am no longer able to put devices in to or out of Maintenance mode. When i right click and select "Exit Maintenance mode" there is a pop up that appears for a very brief period then disappears before I can read it and the device remains in Maintenance mode.
(CID:134031134)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 11:31 PM . Last Modified: 2024-04-04 02:31 AM
Dear Andrew Stoakes,
From my own experience I will say, that in this case it is necessary firstly simply to restart the PC on which you run the DCE-client (especially it is required for MS Windows 8 and above, as in these OS's the normal shutdown mode is replaced by the hibernation mode). Or at least it is required to make an logoff and logon the user on the Windows PC.
If this does not help (although it should), then you will need to reboot your DCE-server. Tell us please, what is your version of DCE software and what is the uptime of your DCE-server (see web-link http://_DCE_Address_/nbc/status/Status)?
Important: do you make regular backups of your DCE-server?
With respect.
(CID:134031229)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 11:31 PM . Last Modified: 2024-04-04 02:31 AM
Dear Andrew Stoakes,
From my own experience I will say, that in this case it is necessary firstly simply to restart the PC on which you run the DCE-client (especially it is required for MS Windows 8 and above, as in these OS's the normal shutdown mode is replaced by the hibernation mode). Or at least it is required to make an logoff and logon the user on the Windows PC.
If this does not help (although it should), then you will need to reboot your DCE-server. Tell us please, what is your version of DCE software and what is the uptime of your DCE-server (see web-link http://_DCE_Address_/nbc/status/Status)?
Important: do you make regular backups of your DCE-server?
With respect.
(CID:134031229)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 11:31 PM . Last Modified: 2023-10-22 03:00 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of