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Posted: 2020-07-03 06:23 AM . Last Modified: 2024-04-08 10:49 PM
In https://dcimassets.schneider-electric.com/, i tried to register AP9525 license for a AP9465 server based on defined MAC and Serial number, but generated License key was not accepted into the Server and report some fail around wrong MAC address! How i can solve this issue?!
Thanks in Advance
(CID:108826541)
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Posted: 2020-07-03 06:23 AM . Last Modified: 2024-04-08 10:49 PM
James,
It seems that the second character may be a 8 (number) and not a B (letter). Please contact your local technical support for them to correct the licensing issue.
Regards,
Cory
(CID:108826544)
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Posted: 2020-07-03 06:23 AM . Last Modified: 2024-04-08 10:49 PM
James,
It seems that the second character may be a 8 (number) and not a B (letter). Please contact your local technical support for them to correct the licensing issue.
Regards,
Cory
(CID:108826544)
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Posted: 2020-07-03 06:23 AM . Last Modified: 2024-04-08 10:49 PM
James Chingore, Was technical support able to resolve your licensing issue? Regards, Cory
(CID:108826855)
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Posted: 2020-07-03 06:23 AM . Last Modified: 2024-04-08 10:49 PM
I send a support request but it's more than three days without any joy, is there another way i can assistance sir
(CID:108826928)
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Posted: 2020-07-03 06:23 AM . Last Modified: 2023-10-31 11:20 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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