Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
Solved
Go to Solution
Accepted Solutions
Link copied. Please paste this link to share this article on your social media post.
Hi Mike,
The latest genome updates are from Nov. 2019, so perhaps it might include some, But this is something you can verify/test your self,
check Genome Library update (in your setup), desktop client, Properties > Genome Library
If it should say something like 11/8/19, then you have the latest update.
Then look in your Genome Library and see if your device(s) is/are included.
I think the new genome update is expected in the next few months.
If you don't have the latest genome update (from Nov. 2019) which is compatible with DCO 8.3.2 (and ITA 9.0.x), then for the time being you might want to post a request per email: support@ecostruxureit.com
Kind regards
Link copied. Please paste this link to share this article on your social media post.
Hi Mike,
The latest genome updates are from Nov. 2019, so perhaps it might include some, But this is something you can verify/test your self,
check Genome Library update (in your setup), desktop client, Properties > Genome Library
If it should say something like 11/8/19, then you have the latest update.
Then look in your Genome Library and see if your device(s) is/are included.
I think the new genome update is expected in the next few months.
If you don't have the latest genome update (from Nov. 2019) which is compatible with DCO 8.3.2 (and ITA 9.0.x), then for the time being you might want to post a request per email: support@ecostruxureit.com
Kind regards
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.