Isx Designer 9 crashes with open 3d view

[DCIM_Support]

This question was originally posted on DCIM Support by Luigimar Perez on 2017-09-21

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Greetings,

While using the Infastruxure Designer 9, I wanted to open the solution in 3D view,but the program crashes and closed.

Is there a solution for this issue?

(CID:125210812)

[DCIM_Support]

This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2017-09-27

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Hi Luigimar Perez, thanks for posting. Sorry to hear you're having trouble with the 3D view. Let's hope you find your answer here.

Kind regards Ditte

(CID:125212670)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2017-09-27

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Hi Luigimar,

ISX Designer offers support via another channel (not in this Community), they can be contacted using one of the following method:

1.  As registered user: Click on "Feedback and Support" link in Designer Portal
2.  As Guest User: Click on the "Help" link either on login page or on any other page of Design Portal
3.  Email a request to: designtoolsupport@schneider-electric.com

Kind regards

(CID:125212810)

[DCIM_Support]

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