Issue on Operation 7.5

DCIM_Support · ‎2020-07-02

Hi Team,

I tried to install Operation 7.5 on customer server, but it doesn't work and I have this alarmo on web browser:

I have Operation 7.5 that worked on my server from 3 weeks correctly, but now also my server has same issue and I can't access to it with client.

Can you help me, please?

Regards.

DCIM_Support · ‎2020-07-02

I tried to restart my server, but it doesn't work. I have seen that it can't start Postgresql (failed).

DCIM_Support · ‎2020-07-02

Hi Marco, Could you share the log files gathered from Webmin? Did you do a clean install or upgrade from earlier version? Please also share a bit about the external system configurations if any. /Søren

DCIM_Support · ‎2020-07-02

Hi Marco,
Concerning the 1. issue, eg. the server with internal server error message - that might be firewall related, the required ports is listed here: StruxureWare Data Center Operation Network Firewall Port Details
or perhaps (most likely) due to the local network policies such as web filtering, etc. that you are not able to access the server download/webmin page.
Concerning the 2. issue, eg. the server was running fine (for 3 weeks) and now not accessible. I guess, either a) the server local disc is full, or b) perhaps the server IP is/has been changed.

DCIM_Support · ‎2020-07-02

Hi Jef, thank you for your help. You had right for the second point, My hard disk was full. For first point we didn't have issue on firewall. I have needed to reinstall DCO.

DCIM_Support · ‎2020-07-02

Hi Soren, I upgraded it from 7.4.5. I attach log file. Thank you.

DCIM_Support · ‎2020-07-02

Hi Marco,

Here is a quick fix to resolve your disc full related issue

a) copy the backup files (from /data/backup) to somewhere else for safe keeping (ex. laptop or network drive)

b) to free space, delete the "old" backup files (from /data/backup)

c) ssh log in to the server, and run the following commands to clean up:

sudo su

service operations purge

reboot

DCIM_Support · ‎2020-07-02

Hi Marco, I'm not sure if your problem has been resolved by reinstalling DCO? /Søren

DCIM_Support · ‎2020-07-02

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