Invalid Network Address or time out on DCE Client

[AhmedAzzam2200]

Hi Everyone,

I have an issue in DCE Client V7.8.1 when I try to Log in DCE server by DCE Client, I get the error ( Invalid Network Address or time out) in DCE Client. while I Can access the server by the web as shown in the attached Pics.

I tried to increase the time out, change the port number, using HTTP and HTTPS ports and they didn't work yet.

Thanks in advance,

[Jef]

Hi Ahmed,

It seems you are trying to connect (login) to servers private LAN, that is not supported for desktop client access.

Assuming the server is configured/setup properly, it should usually have 2 network interfaces: Public (LAN1) and Private (LAN2). 
You can try to login via the IP address for the Public/LAN2 that you have assigned (configured during the installation).

Kind regards,

Jef

[AhmedAzzam2200]

Dear Jef,

I tried to connect to the server through Private and public Networks and it doesn't work for both.

Thanks.

[Jef · Accepted solution]

Hi Ahmed,

Try checking the client logs to see if there should be any useful info. Client log file usually located in Win. C:\Users\<username>\.isxc\7.8.1\.metadata\.log

If the client is unable to connect to server, then it might be network/routing related. Maybe something like firewall, antivirus program, proxy server, VPN, etc. 'located' between the client and server not permitting the desktop client to connect (but permitting the http/https connections).

Kind regards,

Jef

[AhmedAzzam2200]

Dear Jef,

thank You for Your replay actually, I checked it and  it was a problem with Antivirus Firewall as you said, Thanks a lot

Thanks

[Jef]

Hi Ahmed,

You are welcome & many thanks for the update.

Kind regards,

Jef