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Invalid Network Address or time out on DCE Client

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AhmedAzzam2200
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Posted: ‎2022-03-29 02:43 PM

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Posted: ‎2022-03-29 02:43 PM

Invalid Network Address or time out on DCE Client


Hi Everyone,

 

I have an issue in DCE Client V7.8.1 when I try to Log in DCE server by DCE Client, I get the error ( Invalid Network Address or time out) in DCE Client. while I Can access the server by the web as shown in the attached Pics.

I tried to increase the time out, change the port number, using HTTP and HTTPS ports and they didn't work yet.

 

Thanks in advance,

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Jef
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Posted: ‎2022-04-05 01:30 AM . Last Modified: ‎2022-04-05 01:31 AM

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Posted: ‎2022-04-05 01:30 AM . Last Modified: ‎2022-04-05 01:31 AM

Hi Ahmed,

 

Try checking the client logs to see if there should be any useful info. Client log file usually located in Win. C:\Users\<username>\.isxc\7.8.1\.metadata\.log

 

If the client is unable to connect to server, then it might be network/routing related. Maybe something like firewall, antivirus program, proxy server, VPN, etc. 'located' between the client and server not permitting the desktop client to connect (but permitting the http/https connections).

 

Kind regards,

Jef

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Jef
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Posted: ‎2022-03-30 01:22 AM

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Posted: ‎2022-03-30 01:22 AM

Hi Ahmed,

 

It seems you are trying to connect (login) to servers private LAN, that is not supported for desktop client access.

Assuming the server is configured/setup properly, it should usually have 2 network interfaces: Public (LAN1) and Private (LAN2). 
You can try to login via the IP address for the Public/LAN2 that you have assigned (configured during the installation).

 

Kind regards,

Jef

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AhmedAzzam2200
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Posted: ‎2022-04-04 03:50 AM

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Posted: ‎2022-04-04 03:50 AM

Dear Jef,

 

I tried to connect to the server through Private and public Networks and it doesn't work for both.


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Jef
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Posted: ‎2022-04-05 01:30 AM . Last Modified: ‎2022-04-05 01:31 AM

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Posted: ‎2022-04-05 01:30 AM . Last Modified: ‎2022-04-05 01:31 AM

Hi Ahmed,

 

Try checking the client logs to see if there should be any useful info. Client log file usually located in Win. C:\Users\<username>\.isxc\7.8.1\.metadata\.log

 

If the client is unable to connect to server, then it might be network/routing related. Maybe something like firewall, antivirus program, proxy server, VPN, etc. 'located' between the client and server not permitting the desktop client to connect (but permitting the http/https connections).

 

Kind regards,

Jef

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AhmedAzzam2200
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Posted: ‎2022-04-07 01:47 AM

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Posted: ‎2022-04-07 01:47 AM

Dear Jef,

thank You for Your replay actually, I checked it and  it was a problem with Antivirus Firewall as you said, Thanks a lot

Thanks

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Jef
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Posted: ‎2022-04-07 01:54 AM

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Posted: ‎2022-04-07 01:54 AM

Hi Ahmed,

 

You are welcome & many thanks for the update.

 

Kind regards,

Jef

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