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Install DCO 7.5 SP3

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

DCIM_Support
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Install DCO 7.5 SP3

This question was originally posted on DCIM Support by igor on 2016-07-02


Hi team!
After install sp3 i have a problem, help please.


How to i install sp3
1) Stop the JBoss application server:

> sudo service operations stop

2) Copy the patch files:

sudo -u jboss cp ISXO_Core.ear /opt/jboss-as/server/isxo/farm/ISXO_Core.ear
sudo -u jboss cp ISXO_WebApp.war /opt/jboss-as/server/isxo/farm/ISXO_WebApp.war
sudo -u jboss cp com.apc.sslutils.jar /opt/jboss-as/server/isxo/lib/com.apc.sslutils.jar
sudo -u jboss cp swoExportJob_v2.0.0.kjb /data/pentaho/export/swoExportJob_v2.0.0.kjb
sudo -u jboss cp swoPortConfiguration_v2.0.0.ktr /data/pentaho/export/

3) Verify that the files are installed correctly:

> md5sum -c md5sums.txt

It should output:

/opt/jboss-as/server/isxo/farm/ISXO_Core.ear: OK
/opt/jboss-as/server/isxo/farm/ISXO_WebApp.war: OK
/opt/jboss-as/server/isxo/lib/com.apc.sslutils.jar: OK
/data/pentaho/export/swoExportJob_v2.0.0.kjb: OK
/data/pentaho/export/swoPortConfiguration_v2.0.0.ktr: OK

4) Start the JBoss application server:

> sudo service operations start

5) After 20-30 minute, i reboot node.
 
6) I wait 20-30 minute for service started, but...In Webmin: 

Application Status Down
Essential services are not running on this node. Please reboot the node and monitor the status page.
If the problem persists, contact support. (jboss)


 

(CID:106208273)

14 Replies 14
DCIM_Support
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Re: Install DCO 7.5 SP3

This answer was originally posted on DCIM Support by Jef Faridi on 2016-07-04


Hi Igor,

 

I was wondering if DCO (and its essential services ) was running without any problem before appalling the patch?

And if this is a single node server? or member of a cluster?

 

Assuming that the installation instructions have been carried out without errors, specially in the step 3 it has been verified that the files are correctly installed, then perhaps there is enough disc space left.  Webmin > System Information" would show the information for Local disc space.

If the disc is full, then:

a) free some space by moving the "old backup files" (/data/backup) to somewhere else (laptop or network drive), unused/old installation files may also be removed from the local disc

b) ssh log in to the server, and run the following clean-up command and reboot:

sudo service operations purge

(will be prompted to enter password)

sudo reboot

 

You might also want to contact your Schneider Electric contact person and ask for the latest service Pack (SP5).

Kind regards

 

 

(CID:106208396)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by igor on 2016-07-04


Hi Jef! Yes, DCO was running without any problem before appalling the patch. This is a single node server. Local disk space 14.91 GB used, 93.57 GB total Thank you very much for information about sp5.

(CID:106208937)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by Jef Faridi on 2016-07-05


Hi Igor, Then, it seems we need to have a closer look , could you please share the following data with me: latest backup file (usually located on /data/backup) server logs, from Webmin (StruxureWare DC Operation>Download Log Files>Download log files) I will send you an invite to my =S= box shortly, thanks. Kind regards

(CID:106209087)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by igor on 2016-07-05


Hi Jef! I upload log and backup file in box. Check please.

(CID:106209096)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by igor on 2016-07-05


1,2 Jul - backup before update. 3,4 Jul - backup after update.

(CID:106209097)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by Jef Faridi on 2016-07-07


Hi Igor, Just let you know that we are currently working on this & I will get back to you soon, thanks. Kind regards

(CID:106209264)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by igor on 2016-07-07


Thank you, Jef, i am waiting

(CID:106209274)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by igor on 2016-07-07


we revert to snapshot, when DCO is working, and try install SP5, but after update we have same problem.

(CID:106209299)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by Jef Faridi on 2016-07-07


Hi Igor, It seems you might have some special data, that apparently have prevented a successful SP installation. It looks like your test with SP5 have also confirmed our findings today. If you wish to continue with SP3 or SP5, then we need manually do some work on the server. I will contact you shortly (by direct email) to arrange a meeting, thanks. Kind regards

(CID:106209322)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by igor on 2016-07-15


Hi Jef, Yes, i wish to continue discussion this question. We can provide you with everything you need.

(CID:106210069)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by Jef Faridi on 2016-07-15


Hi Igor, That's great - I've just resend an email to you, please check your gmail mailbox, thanks Kind regards

(CID:106210070)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by igor on 2016-07-20


Thank you Jef , for your cooperations. 

(CID:106210515)

DCIM_Support
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Re: Install DCO 7.5 SP3

This comment was originally posted on DCIM Support by Jef Faridi on 2016-07-21


You are most welcome Igor, Kind regards

(CID:106210516)

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