Inrow RD- My display has backlight but no words... Any ideas?

DCIM_Support · ‎2020-07-03

My display has backlight but no words... Any ideas?

DCIM_Support · ‎2020-07-03

Hi cabaker,

Maybe my questions are simple, but after what events or changes did this happen?

If the local display is connected using a cable with an RJ-45 connector, tried to disconnect it and reconnect it?

Probably, your cooling unit is on warranty support? Have you contacted the local Schneider Electric technical support on this issue?

With respect.

See Answer In Context

DCIM_Support · ‎2020-07-03

Hi cabaker,

Maybe my questions are simple, but after what events or changes did this happen?

If the local display is connected using a cable with an RJ-45 connector, tried to disconnect it and reconnect it?

Probably, your cooling unit is on warranty support? Have you contacted the local Schneider Electric technical support on this issue?

With respect.

DCIM_Support · ‎2020-07-03

I thought the display was hard wired and now see the RJ-45. After unplugging and re plugging issue is resolved. Now that i feel like a dummy. Thank you and have a great day.

DCIM_Support · ‎2020-07-03

I'm glad that my advice helped you to find a solution 😀.

DCIM_Support · ‎2020-07-03

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