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IBM DPI C13 BULK & IBM Switched C19/C13 PDU

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IBM DPI C13 BULK & IBM Switched C19/C13 PDU

This question was originally posted on DCIM Support by MANCINO Rocchino on 2018-02-08


Hello

I have these two Pdu models .They have an internal sensor but I can't show the values in DCO.

With an external Sensor plugged on the pdu it's ok.


Thank you for you help.

Best Regads

Rocchino

(CID:128754117)

5 Replies 5
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Re: IBM DPI C13 BULK & IBM Switched C19/C13 PDU

This comment was originally posted on DCIM Support by spezialist on 2018-02-08


Dear MANCINO Rocchino,

The internal temperature sensor is displayed in DCE software?

If not, then you need to create modify request the corresponding DDF-file.

With respect.

(CID:128754126)

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Re: IBM DPI C13 BULK & IBM Switched C19/C13 PDU

This comment was originally posted on DCIM Support by MANCINO Rocchino on 2018-02-08


Hello

yes we have the values in DCE (see below) but not in DCO

Best regards

Rocchino

(CID:128754351)

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Re: IBM DPI C13 BULK & IBM Switched C19/C13 PDU

This comment was originally posted on DCIM Support by spezialist on 2018-02-09


Dear MANCINO Rocchino,

In this case, perhaps this is a similar problem, the answer to which Moloy Das published in topic :

This looks like an issue with the DCO support, to give DCO support we create a patch file which is not provided to the customer unless he specifies that he needs DCO support. This patch file when applied in DCE might fix the issue you're facing.

I.e., I hope that the DDF team here at EcoStruxure IT will help you, and will develop an XML patch file for DCO software for your 3-rd party IBM rPDU.

With respect.

(CID:128754963)

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Re: IBM DPI C13 BULK & IBM Switched C19/C13 PDU

This answer was originally posted on DCIM Support by Moloy Das on 2018-02-12


Hi MANCINO Rocchino,

Please raise an 'Update request' under this model name and we'll look into it.

http://sxwhelpcenter.ecostruxureit.com/devices

Regards,

Moloy

(CID:128756712)

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🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.