How to start EcoStruxure IT Advisor client in default mode with command shell in shorcut or *.ini

[JLehr]

@juanmgs asked:

Please help me with this:

Whitch is the Linux command to open the client by default as if it were the first time it was opened after a clean installation?

In the image you can see that several tabs and the 3D map are loaded, I want it to start without all that. And i can't uninstall the client, to reinstall.

If I change users, the startup window keeps the same.

[Jef · Accepted solution]

Hi @juanmgs & Jackie,

It appears you/user have left the rooms open when the desktop client was closed. So, when starting the desktop client those rooms will be loaded as well.

You might want to close the rooms before closing/exiting the desktop client.

However, you can start the desktop client with cleared temp files that will open the client as if it is the first time it's being opened.

Client temp files are usually here:

(in Windows) C:\Users\<username>\.isxo\<ITA desktop client version>, this folder can be cleared or renamed (to something like 'version*_Old')

Kind regards,

Jef

[juanmgs]

Thanks