EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-05-27 07:32 PM
I found the option to activate a customer account in the ITA9.4 web client, but I cannot find how to create a customer account.And it is also difficult to find how to create a customer account when logging in from the client side.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-05-28 11:42 PM
Hi Fred,
In earlier versions of ITA up to 9.4.0, adding customers can be done via REST api, here is an article describing how to do it:
https://community.se.com/t5/ITA-FAQ/Adding-customer-via-ITA-REST-web-service-api/ta-p/447222
From ITA 9.4.1, you can now add Customers in web client (new feature):
Kind regards,
Jef
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-05-27 07:34 PM
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-05-28 03:58 AM
Hello
In ITA 9.4.2 through 9.4.4 you can click the add customer button circled below from the customers view of the ITA web client UI to add new customers to ITA.
Or you may optionally do this via REST api's but most customers find the above button easier.
Regards
Greg Sterling
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-05-28 04:23 AM
I realized after my comments you are running ITA 9.4. Not a newer ITA release. The add button I posted is in the newer ITA 9.4.x releases. You can choose to upgrade or you'd have to use REST api's to add customers to ITA.
Regards
Greg Sterling
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-05-28 11:42 PM
Hi Fred,
In earlier versions of ITA up to 9.4.0, adding customers can be done via REST api, here is an article describing how to do it:
https://community.se.com/t5/ITA-FAQ/Adding-customer-via-ITA-REST-web-service-api/ta-p/447222
From ITA 9.4.1, you can now add Customers in web client (new feature):
Kind regards,
Jef
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.