How do I configure a link state alarm in DCE for a Netbotz device?

[DCIM_Support]

Hello,

I have a DCE 7.6 server monitoring a number of Netbotz 450 devices.

How do I configure a communication alarm / link state alarm in DCE so that it can notifiy me if it loses communication with the Netbotz 450 device ?

It looks like it is logging a critical alarm when I unplug the 450 from the network as a test but DCE is not sending me an e-mail alert indicating that the 450 is un-reachable.

I only get the link state alerts directly from the 450 itself once it is back on the network which is not overly useful.

Steve

(CID:136153938)

[DCIM_Support]

Dear Steve,

It is also possible to receive the Ethernet Link Status lost alarm from Netbotz if the following is configured on Netbotz Advance view. 

It is possible to create a threshold for the Ethernet Link Status and associate to your Profile-Alert Action(ie.,email) to receive the email alert when it occurs. 

Regards,

Bala

(CID:136644268)

[DCIM_Support · Accepted solution]

Dear Steve McLaughlin,

In short, the current DCE-7.x software sends email notifications of loss of communication with NetBotz-4.x appliances only to DCE administrators (if the correct email addresses have been entered in System -> User and Device Group Access...).

This type of notification is not subject to any DCE notification policies. This, if you want, such a DCE-7.x and NetBotz-4.x appliances design 😀.

If you have more questions, please ask.

With respect.

(CID:136644407)

[DCIM_Support]

Thanks!

Added an e-mail address to the DCE admin user and the communication alarms for Netbotz 450 devices work now.

(CID:136644699)

[DCIM_Support]

Ok, thanks for the good feedback 😀.

(CID:136644702)

[DCIM_Support]

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