How do I change the Netbotz Administrative UserID and Password?

[DCIM_Support]

This question was originally posted on DCIM Support by Laura Bradway on 2018-01-23

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Our NetBotz camera's were setup with a userid and password that management no longer wishes to use.  I've looked high and low on how to change the userid and password.  I did add the userid and password to DCE. 

Thank You.

(CID:128066931)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jackie Lehr on 2018-01-23

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Hi Laura,

Instructions on how to change the administrator user ID and password are in the NetBotz appliance installation guide. You can find it here: PDF Library

Best regards,

Jackie

(CID:128067013)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jackie Lehr on 2018-01-23

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I can see why the information you're looking for didn't come up in a search on this site, Laura. I'll make some changes to make it easier to find in the future.

We're always looking for ways to improve. Our community members often point the way.

Thanks for that!

(CID:128067044)

[DCIM_Support]

This answer was originally posted on DCIM Support by Steven Marchetti on 2018-01-23

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Hi Laura,

You can log on to the NetBotz directly through Advanced view and use the configuration tab and "Users" applet. 

If you want to use DCE to change the password, either use the device menu or right click on a device (the latter will only allow you to edit that one) and choose "NetBotz Appliance Configuration"–>"User Settings". Here you can choose one or more NetBotz appliances and edit or add a user.

Thanks,

Steve.

(CID:128067016)

[DCIM_Support]

This comment was originally posted on DCIM Support by juice on 2018-01-31

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Hi Steve

Please assist.

I am looking to change the default APC password of our Netbotz appliance 550.

Quick question, my netbotz appliance is intergrated to DCE 7.4.1, are there any configurations or dependencies that i need to worry about when i change the password?

Your assistance is greatly appreciated.

(CID:128749586)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2018-01-31

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Hi Juice,

If you change the user name and password on the NetBotz appliance, you've got to do as Laura did and add entries or change the current entries in DCE. These entries can be found under:

Device–>NetBotz Appliance Communications Settings–>NetBotz Appliance Credentials

You simply add the user name and password entries for the appropriate IP range and port.

Steve

(CID:128749617)

[DCIM_Support]

This comment was originally posted on DCIM Support by juice on 2018-01-31

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Thank you Steve.

I was wondering if I do change the Netbotz passwords, how would DCE poll Netbotz or attempt to get info from Netbotz, so will do the necessary changes.

Thank you Steve

(CID:128749700)

[DCIM_Support]

This comment was originally posted on DCIM Support by Laura Bradway on 2018-01-23

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Thank you all, I was able to change the userid and password with your instructions.  😀 

(CID:128747762)

[DCIM_Support]

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