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How can restart modbus over TCP services in DCE?

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DCIM_Support
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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2024-04-05 12:11 AM

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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2024-04-05 12:11 AM

How can restart modbus over TCP services in DCE?

Hi,
I have an issue with modbus over TCP. DCE can't read the sensor value of all modbus devices, and only appear "status online", but the sensors value appears "unplugged".
The modbus over TCP was working fine, and I saw the value of sensor of all devices modbus at the beginning, I don't know what happened with the DCE, but I can't read any sensor value of old or new modbus devices.
How can restart the service, without affect the rest of devices snmp and netbotz?
Thanks

(CID:130095758)

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DCIM_Support
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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2024-04-05 12:11 AM

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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2024-04-05 12:11 AM

Hi Edwin,

 

You can't restart the specific processes. You'll probably want to restart the server as a whole if you believe it to be a systemic issue. You might also want to be sure that you're on the most recent version of DCE (7.5) as newer versions have updates that may effect things like Modbus and it's polling.

 

Steve

(CID:130095765)

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DCIM_Support
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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2024-04-05 12:11 AM

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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2024-04-05 12:11 AM

Hi Steve,
Could you share the link to download the restore ISO for DCE 7.3.1? I wanna prove restore the system.
Thanks.

(CID:130095792)

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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2024-04-05 12:11 AM

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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2024-04-05 12:11 AM

Hi Edwin,

 

Sorry but I can not provide them in this forum. You'll need to contact your local tech support people directly.

 

Steve

(CID:130095795)

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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2024-04-05 12:11 AM

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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2024-04-05 12:11 AM

Dear Edwin Tapia,

Have you been able to solve your problem, or do you have any more questions about it?

With respect.

(CID:130680479)

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DCIM_Support
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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2023-10-22 02:19 AM

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Posted: ‎2020-07-04 04:35 PM . Last Modified: ‎2023-10-22 02:19 AM

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This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

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