From Dco 8.3.2 to ITA 9.0.7

[Gianluca]

Hi All

im testing to migrate a customer from Dco 8.3.2 with Capacity and Energy Efficiency License to ITA 9.0.7 (i know that ITA doesn't have Energy Efficiency License)
i did a backup and trying to restore it to ITA 9.0.7 but get this errors

05/25/2020 8:03 AM Removing existing ETL users/databases, since they may not be the same after restore.
05/25/2020 8:03 AM Identified the following ETL databases:
05/25/2020 8:03 AM Identified the following ETL users:
05/25/2020 8:03 AM Restoring template1 data.
05/25/2020 8:03 AM Conditionally dropping database: isxo
05/25/2020 8:03 AM Dropping database: isxo
05/25/2020 8:03 AM Disallowing connections to the isxo database.
05/25/2020 8:03 AM Validating that all users in isxo are disconnected.
05/25/2020 8:03 AM Creating database: isxo
05/25/2020 8:03 AM Restoring isxo data.
05/25/2020 8:10 AM Restoring isxo data. FAILED. See log files for more info.
05/25/2020 8:10 AM Tried to restore database e2m from script /tmp/Rc_7__xpkt/db/e2m.sql, but the file did not exist.
05/25/2020 8:10 AM Tried to restore database pue from script /tmp/Rc_7__xpkt/db/pue.sql, but the file did not exist.

i have to restore a snapshot of my Vm.

what can i do?

Thanks

[Jef]

Hi Gianluca,

Issue/error messages seems to be related to energy efficiency data - if the restore is failing, then it needs to be investigated. You can you post the issue (including details and backup file and logs) by email to support@ecostruxureit.com 

Kind regards

[Jef · Accepted solution]

Hi Gianluca,

in my local tests, restoring a 8.3.2 backup file (containing EE configurations) on ITA 9.0.7 works without any problem. Restore job  basically ignores the EE related data and continues without any problem.

I think (guessing) your restore failure might be disc space related. You might wan to retry the restore test (preferably on a server with enough disc space, a server with 100-200 GB storage capacity is recommended).

Kind regards