Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!
EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 10:12 PM . Last Modified: 2024-04-04 03:25 AM
Tips on EcoStruxure IT Gateway installation in non-English Windows
For non-English (i.e. non UTF-8 coding language) Windows OS to install EcoStruxure IT Gateway smoothly, please remember to set Tomcat8 with "Dfile.encoding=UTF8" by adding it per below. Otherwise you may receive 404 error when navigating to https://[IP address]/gateway
(https://blog.jamesbayley.com/2013/09/09/tomcat-7-on-windows-is-not-utf-8-by-default/)
Ben Lai Eddie Mou Edward Chan Daniel Kwong
(CID:133375617)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 10:12 PM . Last Modified: 2024-04-04 03:25 AM
Hello Winnie Chau,
With the new release of EcoStruxureITGateway 1.5.2, the installer should now correctly configure itself for use in multibyte languages so you will not have to make this change manually.
Thanks for bringing up this issue.
(CID:140219824)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-04 10:12 PM . Last Modified: 2023-10-22 01:59 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of