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I am trying to add the Network port details/properties, but Unable to add the Network Ports to Generic Layer 2 Network Gear on ITA 9.5.2. As you can see in the below screen shot, the window does not allow me to expand to view and add the new properties. Is there a workaround for this issue?
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Hi Bala,
That is most likely related to your desktop display settings and scaling being set over 100%. You can set the ITA client to ignore this setting if you edit the shortcut or EcoStruxure IT Advisor.exe properties ->compatibility->change high dpi settings-> and check override high DPI scaling behavior
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