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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2025-09-22 01:04 PM
Hi Team,
I just built a 8.3.0.91 version server on VMWare.
However, when try to login with https://IP, the apc/apcsetup accounts are not working, give error as:
The username and/or password entered is invalid.
But once using console, can login without issue.
I may missed something here?
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Posted: 2025-09-23 06:15 AM
Hello @Hsin,
The only account by default that you can use to access the web interface for desktop client for Data Center Expert is the admin account created within the apcsetup script. The apcsetup, apcinfo, and apcreset accounts are only used for console access, similar to how you used acpsetup to configure the IP address settings.
If the password is not working that you assigned when you created the admin account, you can follow the password reset instructions: https://community.se.com/t5/DCE-FAQ/How-to-reset-the-DCE-Administrator-password-for-the-desktop-and/...
Kind Regards,
Cory
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Posted: 2025-09-23 06:15 AM
Hello @Hsin,
The only account by default that you can use to access the web interface for desktop client for Data Center Expert is the admin account created within the apcsetup script. The apcsetup, apcinfo, and apcreset accounts are only used for console access, similar to how you used acpsetup to configure the IP address settings.
If the password is not working that you assigned when you created the admin account, you can follow the password reset instructions: https://community.se.com/t5/DCE-FAQ/How-to-reset-the-DCE-Administrator-password-for-the-desktop-and/...
Kind Regards,
Cory
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Posted: 2025-09-24 05:57 AM
Thanks for the update, we finally login with apcadmin and default password, it just took long time to accept the login attempt.
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