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Posted: 2020-07-05 03:26 PM . Last Modified: 2024-04-03 11:25 PM
Dear Support,
I have questions as follows: |
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2. How long for the register to buy after the trial? (attached)
Regards, Donnie
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(CID:137725631)
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Posted: 2020-07-05 03:27 PM . Last Modified: 2024-04-03 11:25 PM
Dear Donnie Assoni,
Please tell us if you could solve your question or not?
With respect.
(CID:137729849)
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Posted: 2020-07-05 03:27 PM . Last Modified: 2024-04-03 11:25 PM
Dear Support,
I haven't got the answer to my question
regards,
Donnie
(CID:137730032)
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Posted: 2020-07-05 03:27 PM . Last Modified: 2024-04-03 11:25 PM
Hi Donnie,
1- As far as I know there is no supported feature to save device/UPS sensor data. The current supported features, as you might know already, may be to "Plot sensors" (for last 8 days) and using the Assessments for UPS status.
2- Usually the trail period is 30 days.
Kind regards
(CID:137730255)
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Posted: 2020-07-05 03:27 PM . Last Modified: 2024-04-03 11:25 PM
Hi Jef,
Is it possible to backup sensor data (view as graph) to external tape / HDD for audit purposes?
we need sensor data (view as graph) for a maximum of one year
Regards,
Donnie
(CID:137730403)
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Posted: 2020-07-05 03:27 PM . Last Modified: 2024-04-03 11:25 PM
Hi Donnie,
Sorry, we don't have a feature for that right now - I have captured it as a feature request for you, thanks.
Kind regards
(CID:137730481)
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Posted: 2020-07-05 03:27 PM . Last Modified: 2024-04-03 11:25 PM
Hi Jef,
Thank you for the support,
I am waiting for the good news about features that are requested, because company management wants data in the form of graphics for one year to evaluate policy and audit processes
Many thanks,
Donnie
(CID:137732203)
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Posted: 2020-07-05 03:27 PM . Last Modified: 2023-10-22 01:53 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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