Dco 7.3.5 to 7.5 update error

[DCIM_Support]

I am upgrading DCO 7.3.5 to 7.5 and receiving error that says "upgrade failed: unable to extract package!

I tried in several workstation and same issue.  I am using Internet Explorer 11 because only with IE I am able to login to Server Configuration (https://serverip:10000) and do the upgrade.

The webmin module version is 1.6

If I use Chrome (version 48.0.2547.0 dev-m (64-bit)) for upgrade I am not able to login to server configuration and its giving SSL Error or Cipher mismatch

If I use Mozilla firefox for upgrade I am not able to login to server configuration and its SSL3 non supported protocol error.

If I use Opera for upgrade I am not able to login to server configuration and its saying non supported protocol error.

Please advise a solution.

(CID:103586640)

[DCIM_Support · Accepted solution]

Hi Shemilusman,

I would suggest verifying and checking the following:

1. verify if the current setup is working fine and not corrupted!

2. make sure there is enough free disc space for the upgrade job (at least 10GB)

3. it is not clear if you are running the installation files from the local disc or from a network drive - however I would suggest uploading and running the installation files from the server local disc (ex. /tmp)

4. you've verified the webmin module version, so I guess it has been upgraded by using the file "StruxureWareDataCenterOperation-Webmin-Module-1.6.tgz", right? otherwise, this is required upgrade file (for webmin module).

5. perhaps the upgrade file (file size: 2.054.290 KB) is damaged, so I would have tested with a fresh downloaded file(s).

Hope this helps.

Kind regards

(CID:104173546)

[DCIM_Support]

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