Database backup for StruxureWare Portal error

[DCIM_Support]

This question was originally posted on DCIM Support by Gerardo Baluyot on 2018-05-23

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After stopping Struxureware portal service.

When following steps for Database backup, getting the following error:

"Server not listening"  when following steps to connect as per below steps:

Start pgAdmin (Windows: Navigate to Start>All Programs>PostgreSQL 9.1 and launch pgAdmin III).

Create a new connection called PORTAL, Host:localhost with credentials:

Any ideas or suggestions on how to resolve this?

(CID:131964130)

[DCIM_Support]

This answer was originally posted on DCIM Support by Lukasz Staciwo on 2018-05-23

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Thanks Gerardo,

Team could you kindly help Gerardo as soon as possible.

Jim Davis, Jef Faridi, kindly offer your assistance.

I also saw this thred which may help:

(CID:131964140)

[DCIM_Support]

This comment was originally posted on DCIM Support by Gerardo Baluyot on 2018-05-23

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Hi Guys, Manage to resolve the issue I now have the backup running...

(CID:131964137)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jim Davis on 2018-05-23

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What was the issue?

(CID:131964203)

[DCIM_Support]

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