Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84321members
353479posts

DDF File

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

DCIM_Support
Picard
Picard
0 Likes
2
176

DDF File

This question was originally posted on DCIM Support by Muhammad Shahzad on 2019-12-02


Dear team,

My customer haveVertiv(CRV35RA)35 KW InRow cooling and Vertiv minimate 5-Ton (MMD59E) Cooling system and they want to monitor in DCE 7.6.0 therefore your kind support is required for this configuration.

Waiting for your prompt response.

Regards

MS

(CID:152080453)

2 Replies 2
DCIM_Support
Picard
Picard
0 Likes
0
176

Re: DDF File

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2019-12-02


Dear Muhammad,

I have tried locating the DDF files for these devices, but I could not find on DDF page. 

In this case, you need to submit the DDF request for these devices with the relevant information in order to monitor in DCE.

https://ddf.ecostruxureit.com/

The below k-base documents should be useful

https://www.se.com/us/en/faqs/content/?id=FA290458

https://www.se.com/us/en/faqs/content/?id=FA158391

(CID:152080526)

DCIM_Support
Picard
Picard
0 Likes
0
176

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.