DCO system user password reset

[DCIM_Support]

Hi all
I lost my local DCO system user password for the DCO client, and with it i lost the ability to control users rights under SYSTEM SETUP-> USER RIGHTS AND AUTHENTICATION (it's all gray out)

I have Active directory integration and an active user that works with the DCO desktop client but only with a limited permissions without the ability to reset any user password.

I'm not talking about the OS user on the Data Center Operation server - that one i have (i run DCO 7.5.0 over linux 6.0 verion)

I tried to connect via the WEBMIN gui and reset some users but it doesn't seems to be effective

How do i reset my Data Center Operation system user.

(CID:125211699)

[DCIM_Support]

Aba,

To reset the web/desktop client, you will need to work through your local technical support.

http://www.apc.com/support/contact-us/index.jsp

Best Regards,

Cory

(CID:125211707)

[DCIM_Support]

Hey
Thanks for the quick reply.
Is there any procedure I can run to reset the password?
I'm pretty stuck in the middle of a project and I need a quick solution and my local technical support not available right now

(CID:125211714)

[DCIM_Support]

Hey still having a hard time to recover my system user password for the DCO client.

will you be kind and contact me by direct email and guide me through this.

thanks

(CID:126170559)

[DCIM_Support]

Aba,

Please work through your local Technical support to resolve this issue.

Best Regards,

Cory

(CID:126170587)

[DCIM_Support]

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