Struxureware datacenter expert sensor history report missed

[DCIM_Support]

Struxureware datacenter expert sensor history report, we used to create the reports without issue.

However, just one week ago, when I run the saved reports which good for the past, they all went back with error as no data available for the select sensors, no matter choose last 4 hours or last 30 days.

reboot the server one time, but still no lucky.

any thought please?

(CID:125211755)

[DCIM_Support]

BTW, it happened to all sensors, not just one.

(CID:125211761)

[DCIM_Support]

Hi Xin,

It's not a known issue, can you verify the date on the server and client are correct? Incorrect dates can cause strange things to happen in reports. 

Have you tried creating a new report? Does any data appear?

Does DCE actually show data when you look at the sensors?

Is all your data local or remote repository?

Steve.

(CID:125212210)

[DCIM_Support]

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