DCO don't display measured temperature values

[DCIM_Support]

DCO don't display measured temperature for some racks although there is temperature sensors mapped to the rack. Could anyone advice solution?

(CID:94602765)

[DCIM_Support]

Hi Valentin, If you want to see the temperature sensors you will need to select the rack as you did the in picture number 2. To me it looks like you have the measured inlet temperature on both pictures. In picture number 1: what happens if you select the rack? (rack will be seen in the right side of the screen.). Do you see the attached sensors ? Are the sensors placed in the front of the rack? In case they are not reading data but still attached would the sensors show a "?". Please elaborate on the error you are experiencing. Thanks Jesper

(CID:94602781)

[DCIM_Support]

Hi Jesper! Thanks for your answer! I asked the question wrong, sorry... It might be like "DCO dont display measured temperature diagram" Yes, we have measured values from sensors, but in one rack it shows as green bar near calculated temperature, and in other - not. May be it is an improperly scaling or something like this?

(CID:94602806)

[DCIM_Support · Accepted solution]

Hi Valentin,

The measured value is always shown in text below the bar.

The bar is consisting of two elements.

Left side is the calculated temperature which is based on

• Max target inlet temperature (can be set in Room properties under Cooling)
• Cooler supply temperature (can be set in Room properties under Cooling)
• Measured inlet temperature for the rack (can be set in Rack properties under Cooling)

The right side of the bar is measured temperature of the rack

• The highest associated sensor temperature in the rack

What is experienced and the reason why sometimes the measured bars are not shown is the fact that the calculated values are setting the boundaries for what is shown.

This means that you might experience that having a measured value that is not within the same range as the numbers used for the calculated values will result in the measured bar not be drawn but only the value to be shown as a number.

I will continue to investigate a bit further and update the thread once more information is found.

(CID:94602981)

[DCIM_Support]

Thank you, Soren!

Your answers always very helpful!

(CID:94603068)

[DCIM_Support]

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