DCO NFS mount failed

DCIM_Support · ‎2020-07-02

Dear Experts,

We encountered a DCO NFS mount fail issue, the customer said a NFS file can be mounted without username/password of the NFS file, but failed to add with username/password, it shows 'Could not find the folder', my question is : does NFS must not have the username/password? Does it work as design? if the NFS file needs the username/password, how can we configure it?

Thanks a lot!

I checked online, there is limited info listed below:

Mounting a Network File System

Follow steps 1-3 above.
In the Type drop-down list, select the network protocol that matches your system, such as Network Filesystem (nfs).
Click Add Mount.
In Mounted As, browse to the folder on the Data Center Operation server that you want to use for sharing the files.
Select Save and mount at boot and Mount.
In NFS Hostname, browse the list of NFS servers on your local network and select the IP address of the server that is exporting the folder that you want to mount.
In NFS Directory, browse the list of exported folders.
Click Create.

DCIM_Support · ‎2020-07-02

Hi Peter,

As you already know the following page describes the option for file sharing between DCO and network file sharing:
http://dcimsupport.apc.com/display/UAOp74/File+Sharing+Between+DC+Operation+and+your+Network

This page contains also a link to a video tutorial: http://dcimsupport.apc.com/display/73video/How+to+configure+backup
illustrating how to configure a backup to a remote share, including the illustration for mounting remote share.

Your shared instructions for 'Mounting a Network File System' is correct, and it is also correct that currently the NFS (version 3) does not require any credentials.

The reason for the mount issue is most likely with "the exported folders" on the NFS server (step 7), eg. the folders perhaps are not exported? You need to check and verify exporting folders on the NFS server.

Hope this helps
Kind regards

See Answer In Context

DCIM_Support · ‎2020-07-02

Hi Peter,

As you already know the following page describes the option for file sharing between DCO and network file sharing:
http://dcimsupport.apc.com/display/UAOp74/File+Sharing+Between+DC+Operation+and+your+Network

This page contains also a link to a video tutorial: http://dcimsupport.apc.com/display/73video/How+to+configure+backup
illustrating how to configure a backup to a remote share, including the illustration for mounting remote share.

Your shared instructions for 'Mounting a Network File System' is correct, and it is also correct that currently the NFS (version 3) does not require any credentials.

The reason for the mount issue is most likely with "the exported folders" on the NFS server (step 7), eg. the folders perhaps are not exported? You need to check and verify exporting folders on the NFS server.

Hope this helps
Kind regards

DCIM_Support · ‎2020-07-02

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