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Posted: ‎2020-07-05 02:09 PM . Last Modified: ‎2024-04-04 12:16 AM
Good day
Please assist.
My client is concerned about the errors that is displayed in DCO Global view. See below snippet.
Compared to the Alarms Tab further below.
See snippet.
I presume these errors include all alarms within the system, in this case majority are related to ITO,
Please confirm.
Kind regards
(CID:135433980)
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Posted: ‎2020-07-05 02:09 PM . Last Modified: ‎2024-04-04 12:16 AM
Hi Juice,
Alarms & notifications displayed in Global view (and/or specific location), they are originated from the associated devices (in that location).
Alarms & notifications displayed in Alarms tab, they are the total alarms/notifications from the integrated external systems (such DCE, ITO, etc.). So you/customer might have many devices that are not associated yet.
Kind regards
(CID:136153561)
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Posted: ‎2020-07-05 02:09 PM . Last Modified: ‎2023-10-22 01:37 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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